Marcel Brouwer Email & Phone Number
Customer Succes Manager Health @ KPN
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Marcel Brouwer Location
- Venlo, LI, NL
Marcel Brouwer Work
- Customer Succes Manager Health @ (November 2018 - Present)
- Lean six sigma black belt @ (February 2025 - Present)
- greenbelt lean6sigma @ (February 2007 - February 2025)
- Service manager Health @ (April 2015 - January 2018)
- Operational Manager Customer servicedesk Large Enterprise @ (February 2008 - April 2013)
- young professional @ (January 2007 - February 2008)
- Customer Delivery Manager @ (April 2012 - April 2016)
Marcel Brouwer Education
- MKPC BV
Blackbelt (LeanSixSigma)
2024-2025 - prowareness
Professional Agile Manager
2019-2019 - Nyenrode Business University
Masterclass Strategie
2018-2018 - peoplecert
ITIL service operation | ITIL service strategy
2018-2018 - EXIN
ITIL Foundation
2017-2017 - interligua
zakelijk duits (goethe)
2016-2016 - Computrain
Excel 2007-2010 advanced
2012-2012 - Scouten&Nelissen
HBO (Time management)
2011-2011 - isbw
middle management HBO
2002-2005 - MTS
electronics
- MAVO, MTS, HBO Middle management
Electrical (Electronic and Communications Engineering Technology/Technician)
- ISBW Opleiding & Training
HBO management (Business Administration, Management and Operations)
Marcel Brouwer Skills
- Accountmanagement
- Analytisch denkvermogen
- Bedrijfsproces
- Bedrijfsstrategie
- Belangrijke prestatie-indicatoren
- Business planning
- Change Management
- Coaching
- Contactcentra
- Continue verbetering
- Duits
- Dutch
- Engels
- ICT
- IT-bedrijfsprocessen
- ITIL
- Incidentmanagement
- Klantentevredenheid
- Lean Manufacturing
- Lean Six Sigma
- Management
- Management productieprocessen
- Mensen aansturen
- Mensgericht
- Netwerken
- Onderhandeling
- Operations
- Operations Management
- Outsourcing
- Process Management
- Procesverbetering
- Programmamanagement
- Relaties opbouwen
- Scrum
- Service Management
- Servicedesk
- Servicelevering
- Serviceverbetering
- Six Sigma
- Sociale vaardigheden
- Teamleiderschap
- Teammanagement
- Telecommunications
- Verbeteren van bedrijfsprocessen
- agile
- analytisch
- doortastend
- empatisch vermogen
- teamplayer
- vastberaden
- visiegericht
- Sales
- Customer Service
- Teamwork
- Continuous Improvement
- IT Service Management
- IT Management
- PRINCE2
- Project Management
- Service Delivery
Marcel Brouwer Summary
- Marcel Brouwer, based in Venlo, LI, NL, is currently a Customer Succes Manager Health at KPN. Marcel Brouwer brings experience from previous roles at KPN. Marcel Brouwer holds a 2024 - 2025 Blackbelt in LeanSixSigma @ MKPC BV. With a robust skill set that includes Accountmanagement, Analytisch denkvermogen, Bedrijfsproces, Bedrijfsstrategie, Belangrijke prestatie-indicatoren and more. Marcel Brouwer has 2 emails and 1 mobile phone numbers on RocketReach.
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