Marc Verkic Email & Phone Number

Senior Support Director @ VECTOR North America

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Marc Verkic Location

Novi, MI, US

Marc Verkic Work

Senior Support Director @ (March 2002 - Present)

Marc Verkic Education

Michigan State University - Eli Broad College of Business
Masters of Buisiness Administration
2013-2015

Marc Verkic Skills

Testing
Embedded Software
Embedded Systems
Software Engineering
Systems Engineering
Requirements Analysis
Process Improvement
Electronics
C
Software Development
Automotive
Project Management
Software Project Management
Linux
Hardware
Windows
Test Automation
Strategic IT Management
Cross-functional Team Leadership
Quality Assurance
Certified Quality Manager
Leadership
Data Analysis
Program Management
DMAIC
Management
Business Process Improvement
Customer Success Strategy
AI-Driven Customer Support Strategy
Business Transformation
CMMC
Case & Incident Management
Change Management
Compliance Program Management
Continuous Improvement
Customer Escalation Management
Customer Experience Management
Customer Experience Strategy
Customer Journey Optimization
Customer Relationship Management (CRM)
Customer Support Leadership
DMAIC Methodology
Data-driven Decision Making
Digital Transformation
Emergency Management
Facilities Operations
Global Cross-Functional Team Leadership
Global Operations Leadership
Global Service Delivery
Global Support Operations
ISO 9001
IT Enabled Business Transformation
IT Risk Management
ITAR
Information Technology Infrastructure
Knowledge Management
Operational Excellence
Operational Risk Management
Regulatory Compliance (ITAR, CMMC, ISO 9001)
Regulatory Compliance (ITAR, CMMC, ISO 9001, ISO 14001)
Root Cause Analysis
SLA & KPI Governance
Sales Process Standardization
Service Delivery Management
ServiceNow
Stakeholder Management
Supplier Risk Management
Talent Management
Team Leadership & Development
Technical Support Strategy
Vendor Management
Voice of the Customer
Workforce Planning

Marc Verkic Summary

Marc Verkic, based in Novi, MI, US, is currently a Senior Support Director at VECTOR North America. Marc Verkic holds a 2013 - 2015 Masters of Buisiness Administration @ Michigan State University - Eli Broad College of Business. With a robust skill set that includes Testing, Embedded Software, Embedded Systems, Software Engineering, Systems Engineering and more. Marc Verkic has 2 emails and 1 mobile phone numbers on RocketReach.