Marc Tan Email & Phone Number

Global Head of Customer Service @ TikTok

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Marc Tan Location

Singapore

Marc Tan Work

2024 - now Global Head of Customer Service @ TikTok
2023 - 2024 Regional Head of Tiktok Shop Service, Asia Pacific @ TikTok
2023 - 2023 Regional Head of Tiktok Shop Customer Service and Seller Support, America Region @ TikTok

2023 - 2023 Head of Tiktok Shop Global Feedback Management @ TikTok
2022 - 2023 Head of Tiktok Shop Global Center of Excellence, Service and Moderation @ TikTok
2016 - now Conference Speaker @ Customer Contact Week Asia
2020 - 2022 Head of Customer Success (Strategy and Operations) @ MoneySmart Group
2018 - 2019 Vice President, Head of Contact Centre, Customer Experience @ SGX RegCo
2018 - 2019 Head of Events, OpsZest @ SGX RegCo
2004 - 2017 Director and Head (Contact Centre, Customer Experience, Telesales) @ Banking, Insurance, Tech, Hospitality

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Marc Tan Education

Singapore College of Insurance
Institute of Banking and Finance
Marketing Institute of Singapore

University of Northumbria at Newcastle

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Marc Tan Skills

Key Account Management
Customer Experience
Key Performance Indicators

Customer Satisfaction
Entrepreneurship
Management
Business Strategy
Team Building
Direct Marketing
Sales

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Marc Tan Summary

Marc Tan, based in Singapore, is currently a Global Head of Customer Service at TikTok. Marc Tan brings experience from previous roles at TikTok. Marc Tan holds a Singapore College of Insurance. With a robust skill set that includes Key Account Management, Customer Experience, Key Performance Indicators, Customer Satisfaction, Entrepreneurship and more. Marc Tan has 2 emails and 2 mobile phone numbers on RocketReach.

Marc Tan Emails

Found 2 emails

Marc Tan Phone Numbers

Found 2 phone numbers

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Lauren Kang

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