Marc Tan Email & Phone Number
Global Head of Customer Service @ TikTok
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Marc Tan Location
- Singapore
Marc Tan Work
- Global Head of Customer Service @ (September 2024 - Present)
- Regional Head of Tiktok Shop Service, Asia Pacific @ (December 2023 - September 2024)
- Regional Head of Tiktok Shop Customer Service and Seller Support, America Region @ (September 2023 - December 2023)
- Head of Tiktok Shop Global Feedback Management @ (July 2023 - December 2023)
- Head of Tiktok Shop Global Center of Excellence, Service and Moderation @ (November 2022 - September 2023)
- Conference Speaker @ Customer Contact Week Asia (January 2016 - Present)
- Head of Customer Success (Strategy and Operations) @ (November 2020 - November 2022)
- Vice President, Head of Contact Centre, Customer Experience @ (April 2018 - March 2019)
- Head of Events, OpsZest @ (April 2018 - March 2019)
- Director and Head (Contact Centre, Customer Experience, Telesales) @ Banking, Insurance, Tech, Hospitality (January 2004 - July 2017)
Marc Tan Education
- Singapore College of Insurance
- Institute of Banking and Finance
- Marketing Institute of Singapore
- University of Northumbria at Newcastle
Marc Tan Skills
- Key Account Management
- Customer Experience
- Key Performance Indicators
- Customer Satisfaction
- Entrepreneurship
- Management
- Business Strategy
- Team Building
- Direct Marketing
- Sales
- Outsourcing
- Customer Service
- Account Management
- Team Management
- Change Management
- Business Development
- Leadership
- Sales Management
- Contact Centers
- Vendor Management
Marc Tan Summary
- Marc Tan, based in Singapore, is currently a Global Head of Customer Service at TikTok. Marc Tan brings experience from previous roles at TikTok. Marc Tan holds a Singapore College of Insurance. With a robust skill set that includes Key Account Management, Customer Experience, Key Performance Indicators, Customer Satisfaction, Entrepreneurship and more. Marc Tan has 2 emails and 2 mobile phone numbers on RocketReach.
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