Major Incident Manager @ (June 2014 - October 2024)
Incident Manager, leader Incident Management team @ (September 2012 - May 2014)
Incident Manager @ (September 2011 - September 2012)
Incident Handler @ (May 2009 - September 2011)
PhD Student Biology @ (February 2003 - November 2008)
Educational guide @ Sealife (January 2002 - January 2003)
Marc Steigenga Education
Leiden University
MSc (Biology)
1996-2002
Marc Steigenga Skills
ITIL v3 Foundations Certified
Major Incident Management
ITSM
BMC Remedy
Statistics
Windows 7
Windows Vista
Microsoft Office
Technical Support
Escalation Resolution
Project Planning
ICT
IT Outsourcing
Leadership
PowerPoint
Customer Service
ITIL
Marc Steigenga Summary
Marc Steigenga, based in Katowice, PL, is currently a Customer education specialist at Verizon Connect. Marc Steigenga brings experience from previous roles at Atos Consulting, Capgemini and Capgemini Poland. Marc Steigenga holds a 1996 - 2002 MSc in Biology @ Leiden University. With a robust skill set that includes ITIL v3 Foundations Certified, Major Incident Management, ITSM, BMC Remedy, Statistics and more. Marc Steigenga has 1 emails on RocketReach.
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