Marc Robinson Email
Technical Account Manager @ IT How To
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Marc Robinson Location
- Melbourne, VIC, AU
Marc Robinson Work
- 2019 -now Technical Account Manager @
- 2019 -2019 Customer Support Manager @
- 2017 -2019 Courier @ N&H Transport
- 2017 -2017 Senior Account Manager @
- 2013 -2017 Account Manager @
- 2012 -2013 Service Delivery Manager @
- 2011 -2012 Service Delivery Manager @
- 2010 -2011 IT Manager and Coordinator @ Business Technology Specialists (BTS)
- 2008 -2008 Service Delivery Manager @
- 2007 -2008 Business Reporting Analyst @
- 2003 -2007 Service Desk Manager - Managed Services @
- 2002 -2003 Senior IT Analyst @
- 1999 -2002 Service Desk Manager @
Marc Robinson Skills
- Customer Experience
- Customer Relationship Management Crm
- Business Relationship Management
- Service Desk
- ITIL
- Account Management
- Reporting and Analysis
- Interpersonal Relationships
- Service Desk Management
- Customer Satisfaction
- Team Leadership
- Key Account Relationship Building
- Relationship Building
- Help Desk Implementation
- Business Relationship Building
- Microsoft Excel
- IT Operations
- Customer Service
- IT Recruitment
- Multi Cultural Team Leadership
- Territory Account Management
- Relationship Development
- IT Management
- IT Service Management
- Sales Process
- Customer Success
- Service Operations
- Negotiation
- Customer Service Management
- Interpersonal Communication
- Customer Management
- Strategic Leadership
- Time Management
- Team Development
- Written Communication
- Customer Relationship Management
Marc Robinson Summary
- Marc Robinson, based in Melbourne, VIC, AU, is currently a Technical Account Manager at IT How To. Marc Robinson brings experience from previous roles at ESW Capital, N&H Transport and Viatek Pty Ltd. With a robust skill set that includes Customer Experience, Customer Relationship Management Crm, Business Relationship Management, Service Desk, ITIL and more.
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