Marc Laurent Email & Phone Number
Head of Support Service and Business Continuity Manager @ Cofidis Belgium
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Marc Laurent Location
- Lasne, BE
Marc Laurent Work
- 2024 -now Head of Support Service and Business Continuity Manager @
- 2019 -2024 Head of Commercial Customer Support - Contact Center : Front-office and Back-office Services @
- 2012 -2019 Project Manager Officer (PMO) Corporate Banking @
- 2010 -2012 Communication Manager Special Projects Retail Banking @
- 2007 -2010 Head of Medical Administration (Back-Office) @
- 2006 -2007 Head of Internal Communication @
- 2000 -2006 Marketing Project Manager @
- 1995 -2000 Head of « Corporate Affairs », Chief of Staff and Director of Economy and Trade @
- 1992 -1995 Accounting Officer @ MUNICIPALITY OF WATERLOO (Public Welfare Center)
- 1988 -1992 Sales Representative @ Ets. NELIS
Marc Laurent Education
- Université de Liège
Certificat interuniversitaire (Droit, Science Politique et de Criminologie)
2023-2024 - Institute For Business Development
MASTERCLASS EN MANAGEMENT (mini MBA)
2022-2022 - Prosci
ADKAR Methodology : Prosci’s Change Management Certification Program (Change Management)
2018-2018 - MEDALLIA Institute (United States)
Customer Experience Professional (OCEM Certified)
2017-2017 - Ingénieur Commercial
Master's degree (H.E.C. Hautes Etudes Commerciales Lucien Cooremans Cours du soir)
1989-1994 - Athénée Adolphe Max 1977-1983
Marc Laurent Skills
- Management
- Banking
- Insurance
- Internal Communications
- Coaching
- Microsoft Excel
- Analysis
- People Management
- Team Management
- Teamwork
- Retail
- Customer Service
- Financial Risk
- Change Management
- Marketing Communications
- Portfolio Management
- From-scratch developper
- Out-of-the-box vision
- Customer Satisfaction
- Corporate Culture
- Open Innovation
- Driven By Results
- Presentation Skills
- PowerPoint
- Public Sector
- Sparring partner
- Creative Skills
- Project Management
- Leadership
- Excel
- Team Leadership
- Out of the Box Vision
- Marketing
- Administration
- French
- From Scratch Developper
Marc Laurent Summary
- Marc Laurent, based in Lasne, BE, is currently a Head of Support Service and Business Continuity Manager at Cofidis Belgium. Marc Laurent brings experience from previous roles at Cofidis Belgique, BNP Paribas Fortis and AG INSURANCE. Marc Laurent holds a 2023 - 2024 Certificat interuniversitaire in Droit, Science Politique et de Criminologie @ Université de Liège. With a robust skill set that includes Management, Banking, Insurance, Internal Communications, Coaching and more. Marc Laurent has 1 emails and 1 mobile phone numbers on RocketReach.
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