Marc James Location
Cincinnati, OH, US
Marc James Work
- 2017 - now Vice President Customer Service @ Time Warner Cable
- 2014 - 2020 Principal @ Marc James Consulting
- 2014 - 2016 Senior Vice President Operations @ Education at Work
- 2011 - 2014 Vice President Call Center Operations @ Cincinnati Bell
- 2009 - 2011 Vice President Retention and Upgrades @ DIRECTV
- 2008 - 2009 Sr. Director Sales and Retention @ Comcast
- 2007 - 2008 Director of Retention Operations @ Comcast
- 2006 - 2007 Manager Customer Care Strategy and Innovation @ Cox Communications
- 2005 - 2006 Manager Divisional Operations @ Cox Communications
- 2003 - 2005 Manager Video and Telephone Product Support @ Cox Communications
Marc James Education
- Fox School of Business at Temple University
(Business Administration)
2007 - 2009 - Temple University
Master of Business Administration
2009 - Excelsior University
Bachelor of Arts
2004
- Excelsior College
Bachelor of Arts (History)
Marc James Skills
- Writing
- Team Building
- Adobe Contribute
- Call Center
- Expenses
- Sales
- Acting
- Customer Retention
- Customer Oriented
- Translation
Marc James Summary
Marc James, based in Cincinnati, OH, US, is currently a Vice President Customer Service at Spectrum (formerly Time Warner Cable). Marc James brings experience from previous roles at Marc James Consulting, Education at Work, Cincinnati Bell and DIRECTV. Marc James holds a 2007 - 2009 Fox School of Business at Temple University. With a robust skill set that includes Writing, Team Building, Adobe Contribute, Call Center, Expenses and more. Marc James has 3 emails and 1 mobile phone numbers on RocketReach.
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