Marc James's Location
Cincinnati, OH, US
Marc James's Work
- Vice President Customer Service @ Time Warner Cable
- Principal @ Marc James Consulting
- Senior Vice President Operations @ Education at Work
- Vice President Call Center Operations @ Cincinnati Bell
- Vice President Retention and Upgrades @ DIRECTV
- Sr. Director Sales and Retention @ Comcast
- Director of Retention Operations @ Comcast
- Manager Customer Care Strategy and Innovation @ Cox Communications
- Manager Divisional Operations @ Cox Communications
- Manager Video and Telephone Product Support @ Cox Communications
Marc James's Education
- Fox School of Business at Temple University
(Business Administration)
2007 - 2009 - Temple University
Master of Business Administration
2009 - Excelsior University
Bachelor of Arts
2004
- Excelsior College
Bachelor of Arts (History)
Marc James's Skills
- Writing
- Team Building
- Adobe Contribute
- Call Center
- Expenses
- Sales
- Acting
- Customer Retention
- Customer Oriented
- Translation
Marc James's Summary
Marc James, based in Cincinnati, OH, US, is currently a Vice President Customer Service at Spectrum (formerly Time Warner Cable), bringing experience from previous roles at Marc James Consulting, Education at Work, Cincinnati Bell and DIRECTV. Marc James holds a 2007 - 2009 Fox School of Business at Temple University. With a robust skill set that includes Writing, Team Building, Adobe Contribute, Call Center, Expenses and more, Marc James contributes valuable insights to the industry. Marc James has 3 emails on RocketReach.
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