Marc Harvey Email
Service Director @ Computacenter
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Marc Harvey Location
- United Kingdom
Marc Harvey Work
- Service Director @ (February 2016 - Present)
- Interim Service Delivery Director @ (May 2014 - June 2015)
- Customer Delivery Director @ (April 2013 - May 2014)
- Head of Service Delivery Management @ (April 2012 - April 2013)
- Service Delivery Management - Operations Manager @ (August 2011 - April 2012)
- Senior Service Delivery Manager @ (April 2010 - August 2011)
- Contract Manager - Red Bee Media; First Group; Alstom @ (October 2008 - April 2010)
- Client Services Manager - Red Bee Media @ (December 2006 - October 2008)
- Operations Manager @ (January 2003 - December 2006)
Marc Harvey Skills
- Service Management
- SLA
- IT Service Management
- Governance
- Supplier Management
- Contract Management
- Service Improvement
- Outsourcing
- Transition Management
- Incident Management
- BPO
- Service Desk
- People Management
- Stakeholder Management
- Managed Services
- Project Delivery
- ITIL
- IT Outsourcing
- IT Operations
- ISO 20000
- Offshoring
- Team Management
- Operations Management
- Business Process Improvement
- Call Center
- Vendor Management
- Change Management
- Consultancy
- IT Management
- IT Strategy
- Management
- Service Delivery Management
- Service Delivery
- Supply Management
- Process Improvement
- PRINCE2
- IT Transformation
- CRM
- Business Transformation
- Problem Management
- Leadership
- PMO
- Project Portfolio Management
- Resource Management
- Infrastructure
- Business Process
- SAP
- Call Centers
- Customer Relationship Management (CRM)
Marc Harvey Summary
- Marc Harvey, based in United Kingdom, is currently a Service Director at Computacenter. Marc Harvey brings experience from previous roles at Serco. With a robust skill set that includes Service Management, SLA, IT Service Management, Governance, Supplier Management and more. Marc Harvey has 3 emails on RocketReach.
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