Marc Gonthier Email & Phone Number
Senior Director of Customer Experience and Operation @ Septeo Solutions Avocats
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Marc Gonthier Location
- Île-de-France, France
Marc Gonthier Work
- Senior Director of Customer Experience and Operation @ (October 2025 - Present)
- Senior Director of Customer Success and Key Account Management @ (January 2022 - January 2025)
- VP EMEA and US Customer Management - Professional Services and Key Account Customer Success Management @ (July 2020 - December 2021)
- Head of Customer Management - Deployment (PS), Customer Success and Support EMEA and JAPAC @ (July 2018 - July 2020)
- Head of Customer Management - Sales Engineering and Customer Success @ (December 2014 - July 2018)
- Manager Change Management, Transformation and HR Consulting @ (September 2013 - October 2014)
- Manager Management Consulting - Change, HR and Performance Management @ (May 2011 - September 2013)
- Business and Delivery Management - "People and Change" @ (June 2008 - May 2011)
- Manager HR, Organisation and Control @ (April 2006 - May 2008)
- Manager HR, Organisation and Control @ (April 2006 - May 2008)
- Senior Management Consultant - HR, Change and Transformation Management @ (July 2003 - April 2006)
- Change Enablement Consultant @ (October 1999 - June 2003)
Marc Gonthier Education
- HEC Liège
Master (Management)
- University of Liège
Master (Organizational Psychology)
Marc Gonthier Skills
- International Sales
- Cybersecurity
- Animation d’équipes
- Directeurs de programme
- Prestation de service
- Communication
- Key Account Management
- Sales Management
- Negotiation
- Strategic Initiatives
- Channel Sales
- Post-Sales
- Partner Relationship Management
- Business-to-Business (B2B)
- Programme Delivery
- Customer Service
- CSM
- Customer-Focused Selling
- Account Management
- Customer Experience
- Customer Engagement
- Business Development
- Sales
- Business Reviews
- Développement organisationnel
- Software Industry
- Digital working
- Digital Adoption
- Social Collaborative project Management
- Management Consulting
- Change Management
- Business Analysis
- Business Transformation
- HR Management
- HR Consulting
- Management
- Consulting RH
- Stratégie commerciale
- Performance Management
- Consulting en management
- Personnel Management
- Banking
- Human Resources
- Consulting
- Stratégie
- Strategy
- Outsourcing
- Business Process Improvement
- Gestion d'équipe
- Ressources humaines
- Project Management
- Gestion des performances
- customer success
- professional services
- Saas
- Digital workplace
- Digital transformation
- Employee Relations
- Leadership
- Marc
- CGI
- Marketing
- Microsoft Office
Marc Gonthier Summary
- Marc Gonthier, based in Île-de-France, France, is currently a Senior Director of Customer Experience and Operation at Septeo Solutions Avocats. Marc Gonthier brings experience from previous roles at Virtru, Neocase, LumApps and saegus. Marc Gonthier holds a Master in Management @ HEC Liège. With a robust skill set that includes International Sales, Cybersecurity, Animation d’équipes, Directeurs de programme, Prestation de service and more. Marc Gonthier has 3 emails and 1 mobile phone numbers on RocketReach.
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