Marc Giles Email & Phone Number
Head Of Customer Experience @ Aer Lingus
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Marc Giles Location
- Ireland
Marc Giles Work
- 2018 - now Head Of Customer Experience @
- 2013 - 2018 Guest Engagement Manager @
- 2012 - 2013 Customer First Team Specialist and EA to Chief Customer and Brand Officer @
- 2011 - 2012 Ground Ops Procedures and Service Analyst @
- 2011 - 2012 Interim Regional Operations Manager - France @
- 2010 - 2011 Ground Operations Compliance @
- 2008 - 2010 Supervisor and Flight Dispatcher @
- 2003 - 2008 Customer Service Agent @
- 2004 - 2005 English Language Assistant Teacher @ College Jean le Coutaller
- 2004 - 2005 English Language Assistant Teacher @ Lycée Victor Hugo
- 2002 - 2003 Graphic Designer @ Martin Giles Signs
Marc Giles Education
- Dublin City University
Master of Business Administration (M.B.A.)
2016 - 2018 - Maynooth University
BA Hons, French, Economics (French)
2002 - 2006 - Coláiste Choilm 1997 - 2002
Marc Giles Skills
- Airlines
- Customer Service
- Teamwork
- Aviation
- Process Improvement
- Team Management
- Team Building
- French
- Change Management
- Problem Solving
- Aviation Industry
- Root Cause Analysis
- Economics
- Econometrics
- Customer Experience Improvement
- Business Process Improvement
- Strategy
- Business Strategy
- Microsoft Office
- Teaching
- Project Management
- Research
- Sales
- Microsoft Word
- Hospitality
- Photoshop
- Graphic Design
- Training
Marc Giles Summary
- Marc Giles, based in Ireland, is currently a Head Of Customer Experience at Aer Lingus. Marc Giles brings experience from previous roles at Aer Lingus. Marc Giles holds a 2016 - 2018 Master of Business Administration (M.B.A.) @ Dublin City University. With a robust skill set that includes Airlines, Customer Service, Teamwork, Aviation, Process Improvement and more. Marc Giles has 2 emails on RocketReach.
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