Marc Giles Email & Phone Number
Head Of Customer Experience @ Aer Lingus
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Marc Giles Location
- Ireland
Marc Giles Work
- Head Of Customer Experience @ (May 2018 - Present)
- Guest Engagement Manager @ (December 2013 - May 2018)
- Customer First Team Specialist and EA to Chief Customer and Brand Officer @ (May 2012 - November 2013)
- Interim Regional Operations Manager - France @ (September 2011 - May 2012)
- Ground Ops Procedures and Service Analyst @ (June 2011 - June 2012)
- Ground Operations Compliance @ (October 2010 - June 2011)
- Supervisor and Flight Dispatcher @ (August 2008 - October 2010)
- Customer Service Agent @ (May 2003 - July 2008)
- English Language Assistant Teacher @ College Jean le Coutaller (September 2004 - April 2005)
- English Language Assistant Teacher @ Lycée Victor Hugo (September 2004 - April 2005)
- Graphic Designer @ Martin Giles Signs (May 2002 - May 2003)
Marc Giles Education
- Dublin City University
Master of Business Administration (M.B.A.) (Master of Business Administration (M.B.A.))
2016-2018 - Maynooth University
BA Hons (French, Economics)
2002-2006 - Coláiste Choilm 1997-2002
Marc Giles Skills
- Airlines
- Customer Service
- Teamwork
- Aviation
- Process Improvement
- Team Management
- Team Building
- French
- Change Management
- Problem Solving
- Aviation Industry
- Root Cause Analysis
- Economics
- Econometrics
- Customer Experience Improvement
- Business Process Improvement
- Strategy
- Business Strategy
- Microsoft Office
- Teaching
- Project Management
- Research
- Sales
- Microsoft Word
- Hospitality
- Photoshop
- Graphic Design
- Training
Marc Giles Summary
- Marc Giles, based in Ireland, is currently a Head Of Customer Experience at Aer Lingus. Marc Giles brings experience from previous roles at Aer Lingus. Marc Giles holds a 2016 - 2018 Master of Business Administration (M.B.A.) in Master of Business Administration (M.B.A.) @ Dublin City University. With a robust skill set that includes Airlines, Customer Service, Teamwork, Aviation, Process Improvement and more. Marc Giles has 2 emails on RocketReach.
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