Marc Genreau's Location
Melbourne, VIC, AU
Marc Genreau's Work
- Customer Experience Lead @ City of Melbourne
- Customer Focus Program Manager @ City of Melbourne
- Program Manager and Product Owner Salesforce CRM Implementation @ City of Melbourne
- Customer Focus Program Manager @ City of Melbourne
- Customer Focus Strategy Program Manager @ City of Melbourne
- Customer Relationship Management - Project Officer then Business Coordinator @ City of Melbourne
- Integrated Asset Management Solutions – Business Analyst @ City of Melbourne
- Venue Manager then Business Unit Manager @ Cooks' Cottage - Fitzroy Gardens Tourism preccinct
- Project Officer and Customer Service Manager @ National Wine Centre of Australia
- CRM (Customer Relationship Management) - Project officer @ BNP Paribas
Marc Genreau's Education
- FT Executive - CX Loop
Course (Customer Experience - refresher)
2022 - 2022 - Scrum Alliance
Certified Scrum Product Owner® (CSPO®) (Project Management)
2021 - 2021 - City of Melbourne internal
Organisational Culture (Course)
2021 - 2021
- +Acumen
Online 7-week course (Customer-led design, human-cantered design)
2016 - 2016 - Institut des Techniques a L'Exportation (ITEX)
Diploma of international commerce (1 year course) (International Business/Trade/Commerce)
1989 - 1989 - Université de Nice-Sophia Antipolis
Master's degree (Business Adminstration)
1985 - 1989
Marc Genreau's Skills
- Project Management
- Strategy
- Business Analysis
- Leadership
- Change Management
- Business Development
- Marketing
- Customer Service
- Customer Focused Marketing
- French
Marc Genreau's Summary
Marc Genreau, based in Melbourne, VIC, AU, is currently a Customer Experience Lead at City of Melbourne, bringing experience from previous roles at City of Melbourne. Marc Genreau holds a 2022 - 2022 Course in Customer Experience - refresher @ FT Executive - CX Loop. With a robust skill set that includes Project Management, Strategy, Business Analysis, Leadership, Change Management and more, Marc Genreau contributes valuable insights to the industry. Marc Genreau has 2 emails on RocketReach.
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