Marc Dumas Email & Phone Number

Global Customer Support Knowledge Expert @ Pegasystems

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Marc Dumas's Location

Reading, MA, US

Marc Dumas's Work

Global Customer Support Knowledge Expert @ Pegasystems
Practice Leader, Knowledge Management @ Service Excellence Research Group (ServiceXRG)
Program Manager - Lotus Support Knowledge Management @ IBM

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Knowledge Management Strategist @ IBM
Information Development Manager @ IBM
Supervisor, Technical Support Editing @ Lotus Development
Senior Technical Support Analyst and Principal Technical Editor @ Lotus Development

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Marc Dumas's Education

Salem State University
BA (English)

Marc Dumas's Skills

Program Manager
Knowledge Management
Engineers

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Software
Customer Support
Lotus
Marc
Support

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Marc Dumas's Summary

Marc Dumas, based in Reading, MA, US, is currently a Global Customer Support Knowledge Expert at Pegasystems, bringing experience from previous roles at Service Excellence Research Group (ServiceXRG) and IBM. Marc Dumas holds a BA in English @ Salem State University. With a robust skill set that includes Program Manager, Knowledge Management, Engineers, Software, Customer Support and more, Marc Dumas contributes valuable insights to the industry. Marc Dumas has 2 emails on RocketReach.

Marc Dumas Email Address

Found 2 email address listings:

Marc Dumas Phone Number

Found 1 phone number:

781942XXXX

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