Mainframe Systems Support Team Manager @ (April 2007 - July 2008)
E Hosting and Firewall Team Manager @ (July 2006 - April 2007)
Web Services Team Technical Team leader @ (October 2001 - July 2006)
Web Service Analyst @ (June 2000 - October 2001)
Desktop Support Technician @ (May 1998 - June 2000)
Learning Support and IT assistant @ West Norfolk College (February 1998 - May 1998)
Survival Equipment Technician @ (March 1986 - March 1998)
Marc Dickman Education
Putteridge High 1978-1983
Marc Dickman Skills
Incident Management
Service Management
ITIL
Change Management
Team Leadership
Team Management
Supplier Management
Personal Development
Project Delivery
Stakeholder Management
Release Management
Service Delivery
IT Operations
IT Service Management
SLA
IT Governance
CMDB
Service Desk
Security
PRINCE2
Project Portfolio Management
Business Analysis
Microsoft Word
Storage
CSS
SQL
Account Management
Business Development
Sales Operations
Sales
Management
Sales Management
Solution Selling
Strategic Partnerships
New Business Development
Training
Salesforce.com
B2b
Customer Service
Sales Process
Leadership
SaaS
Marketing Strategy
Business Planning
Enterprise Software
Sales Presentations
Direct Sales
Marketing
Negotiation
Business Strategy
Strategy
Team Building
Cold Calling
Selling
Customer Satisfaction
Professional Services
Customer Retention
Project Management
Cloud Computing
Contract Negotiation
Customer Relationship Management
Time Management
Building Relationships
Outside Sales
Entrepreneurship
Healthcare
Quota Attainment
Growing Teams
Business Relationship Management
Growing Accounts
Interpersonal Relationships
Closing
Deal Closure
CRM
Lead Generation
Marc Dickman Summary
Marc Dickman, based in Norwich, England, GB, is currently a Project Manager at Aviva plc. Marc Dickman brings experience from previous roles at Aviva plc, HP, Aviva LTD and Aviva. Marc Dickman holds a 1978 - 1983 Putteridge High. With a robust skill set that includes Incident Management, Service Management, ITIL, Change Management, Team Leadership and more. Marc Dickman has 6 emails on RocketReach.
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