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Marc Crawford Location
Gold Coast, QLD, AU
Marc Crawford Work
Global Information Systems Endpoints Manager @ (November 2019 - Present)
Service Delivery Manager @ (June 2018 - November 2019)
General Manager: Information Technology @ (October 2010 - January 2018)
Wintel and Desktop Services Manager @ (March 2008 - October 2010)
Desktop Support Manager @ Symbian
Support Manager and Co-Owner @ Itexs (May 2002 - March 2005)
Web Services Team Leader @ (November 2000 - May 2002)
Chief Technology Officer and Co-Owner @ webteq.net (March 1997 - October 2000)
2nd Line Help Desk Support @ (March 2000 - July 2000)
Pc Support Team Leader @ (February 1995 - April 1999)
Data Cable Installer @ Conlab Reticulation (January 1994 - February 1995)
Movements Clerk @ (January 1992 - December 1993)
Marc Crawford Education
Institute of Leadership and Management
(Leadership, Management)
2009-2011
(Management)
2008-2008
New Forest High School 1987-1991
Marc Crawford Skills
Active Directory
Analytical Skills
Business Analysis
Business Process Improvement
CRM
Call Center Development
Change Management
Citrix
Clarity
Cloud Computing
Communication
Contract Terms
Crew Management
Critical Thinking
Cross-team Communication
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Support
Customer-Focused Service
Cyber Defense
Cybersecurity
Data Center
Data Center Operations
Development Planning
Disaster Recovery
EPS
Emerging Technologies
End to End Delivery
Enterprise Services
Executive Leadership
Executive Presentations
Group Communication
Help Desk Implementation
IT Compliance
IT Governance
IT Infrastructure Management
IT Infrastructure Operations
IT Management
IT Operations
IT Project & Program Management
IT Security Operations
IT Service Management
IT Strategy
IT Transformation
ITIL
Incident Management
Information Technology
Infrastructure
Integration
Key Performance Indicators
Management
Managing Crews
Microsoft Azure
Microsoft Exchange
Microsoft Intune
Microsoft Modern Workplace
Microsoft Office
Modern device management
Network Administration
Networking
Objectives and Key Results (OKRs)
Oral Communication
Organizational Development
Outsourcing
Pre-sales
Problem Solving
Project Delivery
Project Management
Project Portfolio Management
Remote Infrastructure Management
Request for Information (RFI)
Resource Allocation
SLA
Security
Servers
Service Delivery
Service Delivery Management
Service Desk
Service Improvement
SharePoint
Shortlisting
Software Deployment
Stakeholder Engagement
Strategy
System Administration
System Deployment
TCP/IP
Team Leadership
Team Management
Team Performance
Technical Support
Technical Understanding
Technology Management
VPN
Vendor Management
Virtual Teams
Virtualization
Windows 10
Windows XP
Marc Crawford Summary
Marc Crawford, based in Gold Coast, QLD, AU, is currently a Global Information Systems Endpoints Manager at GHD. Marc Crawford brings experience from previous roles at Voice Print & Data Australia Pty LTD, WNS Global Services, BGL Group and Symbian. Marc Crawford holds a 2009 - 2011 Institute of Leadership and Management. With a robust skill set that includes Active Directory, Analytical Skills, Business Analysis, Business Process Improvement, CRM and more. Marc Crawford has 1 mobile phone numbers on RocketReach.
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