Marc Castro Location
- Philippines
Marc Castro Work
- 2012 -now President @ Best Places Outthere In The Street, Inc.
- 2012 -now Managing Owner @ B
- 2011 -2012 AVP - Operations @
- 2007 -2011 Operations Director @ Sykes
- 2005 -2007 Senior Account Manager @ Sykes
Marc Castro Education
- ---
Marc Castro Skills
- BPO
- Call Center
- Outsourcing
- Operations Management
- Customer Experience
- People Management
- Vendor Management
- Performance Management
- Team Management
- Process Improvement
- Customer Service
- Customer Relations
- Account Management
- Six Sigma
- Coaching
- Mentoring
- P&L Management
- Process Engineering
- Leadership Development
- Service Delivery
- Change Management
- Team Building
- Quality Management
- Offshoring
- Business Process Improvement
- Organizational Development
- Strategic Planning
- Contract Negotiations
- Program Management
- Planning
- Business Strategy
- Quality Assurance
- Analysis
- Budgeting
- Customer Satisfaction
- Process Management
- Risk Management
- Analytics
- Hiring
- Problem Solving
- Continuous Improvement
- Negotiation
- Interviewing
- Workforce Management
- Business Analysis
- Team Leadership
- Call Centers
- Leadership
- Contact Centers
- Training
Marc Castro Summary
- Marc Castro, based in Philippines, is currently a President at Best Places Outthere In The Street, Inc.. Marc Castro brings experience from previous roles at B, WNS Global Services and Sykes. Marc Castro holds a ---. With a robust skill set that includes BPO, Call Center, Outsourcing, Operations Management, Customer Experience and more. Marc Castro has 1 emails on RocketReach.
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