Marc Bernard Email & Phone Number
Help Desk Manager @ Edward Jones
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Marc Bernard Location
- Charlotte, NC, US
Marc Bernard Work
- 2024 -now Help Desk Manager @
- 2019 -now Auto Liability Claims Specialist @
- 2024 -2024 Help Desk Manager @
- 2015 -2019 Information Technology Service Desk Manager @
- 2014 -2015 Corporate Executive Customer Relations Manager @
- 2004 -2014 Technical Support Manager @
- 2002 -2004 Network Operations Center Engineer @
Marc Bernard Education
- Hofstra University
(Business Administration and Management, General)
- Nassau Community College
Associates Degree (Liberal Arts and Sciences, General Studies and Humanities)
- Nassau Community College
- SUNY Farmingdale
(Business Administration and Management, General)
Marc Bernard Skills
- Customer Experience
- RightNow
- Team Building
- Cross Functional Team
- VoIP
- Customer Retention
- Networking
- Troubleshooting
- Customer Satisfaction
- Telecommunications
- Education
- Vendor Management
- Team Management
- Team Leadership
- Mentoring
- Quality Assurance
- Supervision
- Instructor Led Training
- Voice Over Ip Voip
- Contact Centers
- Cross Functional Team Leadership
- Training
- Customer Service
- Technical Support
- Goal Oriented
- Management
- Teamwork
- Remedy Ticketing System
- Coaching
- Internet
- Call Centers
- Gotoassist
- Motivation
- Recruiting
- Voice Over Ip
Marc Bernard Summary
- Marc Bernard, based in Charlotte, NC, US, is currently a Help Desk Manager at Edward Jones. Marc Bernard brings experience from previous roles at Progressive Insurance, CBIZ, Dimension Data and Cablevision. Marc Bernard holds a Hofstra University. With a robust skill set that includes Customer Experience, RightNow, Team Building, Cross Functional Team, VoIP and more. Marc Bernard has 3 emails and 3 mobile phone numbers on RocketReach.
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