2016 -
2024 Senior Software Engineer - Kanban Lead @
2006 -
2016 UCCE Application Engineer @
2003 -
2006 Senior ICM Engineer @
2000 -
2003 Senior Contact Center Engineer @
1997 -
2000 Management Information Systems Manager @ Powertel
Marc Andersen Education
University of Central Florida
Engineer’s Degree (Electrical, Electronics and Communications Engineering)
Marc Andersen Skills
Leadership
IT Strategy
SQL Server Management Studio
Cisco Systems Products
Requirements Analysis
Public Speaking
SDLC
Cisco Technologies
Active Directory
Data Center
ITIL
VoIP
Networking
Microsoft SQL Server
Troubleshooting
Telecommunications
Business Analysis
Agile Methodologies
Vendor Management
Team Leadership
Process Improvement
Strategic Planning
Virtualization
Operations Management
Enterprise Architecture
Contact Centers
Call Center Architecture
Disaster Recovery
Enterprise Software
Operational Risk Management
Business Process Improvement
SQL
Management
Call Center Development
Project Management
Software Development
Analytics
Unix
Call Centers
Cloud Computing
Solution Architecture
Integration
Marc Andersen Summary
Marc Andersen, based in Brandon, FL, US, is currently a Strategic Business Analyst at Five9. Marc Andersen brings experience from previous roles at Wells Fargo, IBM and Citi. Marc Andersen holds a Engineer’s Degree in Electrical, Electronics and Communications Engineering @ University of Central Florida. With a robust skill set that includes Leadership, IT Strategy, SQL Server Management Studio, Cisco Systems Products, Requirements Analysis and more. Marc Andersen has 2 emails and 2 mobile phone numbers on RocketReach.
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