Customer Service Representative @ (December 2017 - September 2019)
Freelance @ (October 2016 - February 2017)
Internship @ Divisi Hubungan Internasional - Mabes Polri (February 2015 - March 2015)
Manuel Marbun Education
Budi Luhur University
Bachelor's degree (International Relations)
2012-2016
101 Senior High School Jakarta
Senior High School (SOCIAL SCIENCES)
2010-2012
Manuel Marbun Skills
Mystery Shopper
Customer Journey Mapping
Customer Satisfaction
Customer Satisfaction Research
Mystery Shopping
Customer Engagement
Service initiative
Social Sciences
Political Science
Professional Manner
Bahasa Indonesia
Social Media Communications
Research
English
International Relations
Customer Relationship Management (CRM)
Problem Analysis
Public Speaking
Customer Service
Customer Follow-up
Team Leadership
Analytical Skills
Communication
Teamwork
Manuel Marbun Summary
Manuel Marbun, based in Jakarta, ID, is currently a Customer Experience Specialist at BMW Tunas. Manuel Marbun brings experience from previous roles at Telkomsel, PPM Manajemen and Divisi Hubungan Internasional - Mabes Polri. Manuel Marbun holds a 2012 - 2016 Bachelor's degree in International Relations @ Budi Luhur University. With a robust skill set that includes Mystery Shopper, Customer Journey Mapping, Customer Satisfaction, Customer Satisfaction Research, Mystery Shopping and more. Manuel Marbun has 1 emails on RocketReach.
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