Assistant IT Operations Manager @ (October 2010 - August 2011)
I.T Operations Manager APAC @ (September 2008 - November 2010)
Service Desk Manager APAC @ (June 2005 - September 2008)
Manuel Gomes Education
Charles Sturt University
Graduate (Business/ITIL/PM)
2009-2009
TAFE NSW 1998-2001
Manuel Gomes Skills
CRM
Change Management
Business Relationship Management
Microsoft Excel
Outsourcing
Strategic Negotiations
Negotiation
E Commerce
Management
Microsoft Word
Full SDLC
Customer Relationship Management Crm
Engineering
Integration
Project Planning
Disaster Recovery
Project Delivery
Project Management
PRINCE2 Practitioner
Vendor Management
Stakeholder Management
Incident Management
PRINCE2
ITIL
Business Analysis
Customer Service
Strategy
Customer Relationship Management
Manuel Gomes Summary
Manuel Gomes, based in Sydney, NSW, AU, is currently a Head Of Software Engineering, Loyalty Platforms at Qantas. Manuel Gomes brings experience from previous roles at Qantas and Travelex. Manuel Gomes holds a 2009 - 2009 Graduate in Business/ITIL/PM @ Charles Sturt University. With a robust skill set that includes CRM, Change Management, Business Relationship Management, Microsoft Excel, Outsourcing and more. Manuel Gomes has 3 emails and 2 mobile phone numbers on RocketReach.
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