Manuel Diaz Email & Phone Number
Director, Global Account Management @ Sitel Group
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Manuel Diaz Location
- Colombia
Manuel Diaz Work
- Director, Global Account Management @ (September 2014 - Present)
- Site Director @ (January 2013 - Present)
- Senior Operations Manager @ (February 2011 - December 2012)
- Operations Manager @ (August 2009 - January 2011)
- Senior Supervisor @ (April 2008 - July 2009)
- Learning and Development Specialist @ (January 2006 - March 2008)
Manuel Diaz Education
- Universidad Latina de Costa Rica
Bachelor's Degree (Marketing)
2001-2005
Manuel Diaz Skills
- Operations Management
- Customer Service
- Development & delivery of training
- Process Improvement Projects
- Account Management
- Financial Forecasting
- Workforce Management
- Forecasting
- Human Resources
- Six Sigma
- Net Promoter Score
- Maintaining Strong Client Relationships
- red zone intervention
- Associate Development
- Management Development
- Microsoft Office
- Microsoft Word
- Project Management
- Microsoft Excel
- BPO
- Outsourcing
- CRM
- Development And Delivery Of Training
- Training
- Coaching
- Crossfunctional Team Leadership
- Construction
- SQL
- JavaScript
- Leadership
- Accounting
- Negotiation
- Team Management
- Team Leadership
- Strategic Planning
- Business Strategy
- Management
Manuel Diaz Summary
- Manuel Diaz, based in Colombia, is currently a Director, Global Account Management at Sitel. Manuel Diaz brings experience from previous roles at Sitel. Manuel Diaz holds a 2001 - 2005 Bachelor's Degree in Marketing @ Universidad Latina de Costa Rica. With a robust skill set that includes Operations Management, Customer Service, Development & delivery of training, Process Improvement Projects, Account Management and more.
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