Platform Operations Specialist - Trust and Safety + Policy Compliance (users and 3rd party developers) @ (April 2014 - December 2015)
UX: Global Market (India) Partner and product Advocate for India’s Market Dev @ (January 2013 - April 2014)
Global Product and User Support (Mobile - iOS platform) @ (January 2012 - December 2013)
User Support Specialist @ (January 2011 - December 2011)
Marketing Intern @ (August 2010 - December 2010)
Manu Kumar Education
Miranda House
Bachelor's degree (Geography)
Project Management Professional PMP (PMI)
Project Managment Professional PMP/PMI Certificaiton (Project Managment)
Manu Kumar Skills
VIP Protection
Customer Escalation Management
User Acceptance Testing
Product Launch
Customer Support
End User Training
Social Media
Teamwork
Analytical Skills
Executive Reports
Communication
Operational Strategy
Project Stakeholder Management
Data Analytics
Risk Assessment
Reporting Metrics
Metrics Reporting
Policy
Project Management
Policy Compliance
Content Management
User Experience
Project Planning
Information Architecture
Social Media Marketing
Online Advertising
Mobile Applications
Agile Methodologies
Analytics
Cloud Computing
Research
E-commerce
Data Analysis
Fraud Investigations
Google Analytics
HTML
Microsoft Office
Jira
SQL
Community Management
Customer Service
Social Networking
Policy Review
Product Support
user services
Trust & Safety
Spam Detection
APIs
Vendor Management
Leadership
E Commerce
OS X
PowerPoint
Salesforce.com
Trust And Safety
Agile Project Management
Bugs And Triage
Mac OS X
Web Design
Troubleshooting
Twitter API
Scrum
Digital Marketing
Triage
Microsoft Word
Microsoft Excel
Marketing
CMS
Management
Zendesk
Content Moderation
Twitter
Mobile Devices
Spam Elimination
Manu Kumar Summary
Manu Kumar, based in San Francisco, CA, US, is currently a Program Manager - Policy and Compliance at Twitch. Manu Kumar brings experience from previous roles at Twitch, Google, Facebook and Twitter. Manu Kumar holds a Bachelor's degree in Geography @ Miranda House. With a robust skill set that includes VIP Protection, Customer Escalation Management, User Acceptance Testing, Product Launch, Customer Support and more. Manu Kumar has 2 emails and 1 mobile phone numbers on RocketReach.
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