Manpurna Das Email & Phone Number
Escalations Manager @ Sova Health
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Manpurna Das Location
- Gurugram, HR, IN
Manpurna Das Work
- Escalations Manager @ (September 2025 - Present)
- ATL-Customer Support @ (April 2024 - September 2025)
- Senior Customer Support Associate @ (April 2023 - March 2024)
- Customer Support Associate @ (February 2022 - March 2023)
- Export Sales Coordinator @ (April 2021 - February 2022)
- Relationship Manager @ (February 2020 - July 2020)
- Associate financial services manager @ (October 2018 - January 2020)
- Marketing Executive @ (January 2016 - September 2018)
- Summer Internship @ (June 2015 - July 2015)
Manpurna Das Education
- University of Petroleum and Energy Studies, Dehradun
Bachelor of Business Administration (BBA) (Aviation/Airway Management and Operations)
2013-2016 - Loreto Convent Intermediate College, Lucknow (ISC)
ISC
2011-2013
Manpurna Das Skills
- Airport Handling
- Business Development
- Channel Handling
- Client Needs Assessment
- Client Onboarding
- Client Relationship Management
- Communication
- Consumer Services
- Convincing People
- Cross-functional Communication
- Cross-functional Coordination
- Customer Experience
- Customer Insight
- Customer Issue Resolution
- Customer Query Resolution
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Data Analysis & Reporting (MIS)
- Documentation & Compliance
- Email and communication Management
- English
- Escalation Handling
- Export Operations Management
- Floor Management
- Google Workspace
- Hindi
- IATA
- Insurance Advisory
- Leadership
- Logistics Coordination
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Office Suite
- Microsoft Word
- Multi-channel Communication (Email, Chat, Call)
- NAVITARE DCS Operations
- New Business Development
- Operations Coordination
- Operations Management
- PowerPoint
- Problem Solving
- Process improvvement
- Project Management
- Public Speaking
- Reservation Management
- Retail Operations
- Sales & Brand Development Strategies
- Sales & Revenue Generation
- Sales Pipeline Management
- Scheduling and Calendar Management
- Service Excellence
- Strategic Communications
- Strategic Planning
- Team Coordination
- Team Leadership
- Team Management
- Teamwork
- Time Management
- Tourism
- Travel & Tourism
Manpurna Das Summary
- Manpurna Das, based in Gurugram, HR, IN, is currently a Escalations Manager at Sova Health. Manpurna Das brings experience from previous roles at Breathe Well-being and Su-vastika Systems Private Limited . Manpurna Das holds a 2013 - 2016 Bachelor of Business Administration (BBA) in Aviation/Airway Management and Operations @ University of Petroleum and Energy Studies, Dehradun. With a robust skill set that includes Airport Handling, Business Development, Channel Handling, Client Needs Assessment, Client Onboarding and more. Manpurna Das has 1 emails and 1 mobile phone numbers on RocketReach.
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