Manon Chartrand Email
Conseillère en gestion de changement @ Société de l'assurance automobile du Québec
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Manon Chartrand Location
- Saint-Lazare, QC, CA
Manon Chartrand Work
- Conseillère en gestion de changement @ (January 2024 - Present)
- Directrice expérience client @ (June 2019 - January 2024)
- Customer Experience Manager @ (March 2015 - June 2019)
- Manager - Special Projects Related to Customer Service @ (June 2011 - May 2014)
- Manager - National Sales and Administration Centre @ (July 2008 - June 2011)
- Manager - Quebec Call Center @ (July 2001 - July 2008)
Manon Chartrand Education
- Rutgers Business School
Service Management Certificate
2017-2018 - HEC Montréal
(Workshop on Complex Negociations)
2015-2015 - EMBA McGill HEC Montréal
Master of Business Administration (MBA)
2011-2013
Manon Chartrand Skills
- Management
- PowerPoint
- Microsoft Excel
- Team Leadership
- Strategic Planning
- Leadership
- Customer Experience
- Customer Communication
- Restructuring
- Sales
- Business Development
- Communication Skills
- Service client
- Gestion de projet
- New Business Development
- Cross Functional Team Leadership
- Change Management
- Training
- Employee Training
- Customer Service
- Best Practices
- Business Process Improvement
- Project Management
- Staff Development
- Knowledge Sharing
- Vente
Manon Chartrand Summary
- Manon Chartrand, based in Saint-Lazare, QC, CA, is currently a Conseillère en gestion de changement at Société de l'assurance automobile du Québec (SAAQ). Manon Chartrand brings experience from previous roles at Prével, Toromont Cat and Superior Propane. Manon Chartrand holds a 2017 - 2018 Service Management Certificate @ Rutgers Business School. With a robust skill set that includes Management, PowerPoint, Microsoft Excel, Team Leadership, Strategic Planning and more. Manon Chartrand has 1 emails on RocketReach.
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