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Manoline Sy Location
Valenzuela, NCR, PH
Manoline Sy Work
Service Desk Engineer @ (July 2023 - Present)
MSP Service Desk Team Lead @ (August 2022 - July 2023)
Helpdesk Supervisor for TD-SYNNEX Corporation @ (November 2013 - August 2022)
Helpdesk Analyst for SYNNEX Corp. @ (September 2009 - October 2013)
Technical Support Engineer 2 for Supportrix @ (January 2008 - August 2009)
Senior Product Support Specialist and Escalation Agent for Linksys @ (December 2006 - April 2008)
Senior Product Support Specialist 1 and Team Point Person for Linksys @ (August 2006 - December 2006)
Product Support Specialist for Linksys @ (October 2005 - August 2006)
Product Support Representative for Linksys @ (October 2004 - October 2005)
Manoline Sy Education
AMA University
Bachelor's Degree (Computer Science)
2001-2004
Manoline Sy Skills
Jamf
iOS
Mac
ConnectWise Control
ConnectWise Manage
Managed Services
Technical Leadership
Microsoft Office
Microsoft Excel
Troubleshooting
Networking
Windows
Team Leadership
Customer Service
Microsoft Word
English
Team Management
Microsoft Operating Systems
Information Technology
JIRA
Customer Support
Analytical Skills
Network Troubleshooting
Product Support
Filipino
Desktop Computers
Operating Systems
Office 365
Contact Centers
Leadership
Technical Support
Remote Troubleshooting
Management
ITIL Certified
Meeting Facilitation
Brain Training
Problem Solving
Process Improvement
Remote User Support
Service Desk
ITIL
Performance Management
Team Motivation
Manoline Sy Summary
Manoline Sy, based in Valenzuela, NCR, PH, is currently a Service Desk Engineer at Parachute Technology. Manoline Sy brings experience from previous roles at Sourcefit and Concentrix. Manoline Sy holds a 2001 - 2004 Bachelor's Degree in Computer Science @ AMA University. With a robust skill set that includes Jamf, iOS, Mac, ConnectWise Control, ConnectWise Manage and more. Manoline Sy has 2 emails on RocketReach.
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