Manish Pal Email & Phone Number
Senior Service Delivery Manager @ HCL America, Inc.
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Manish Pal Location
- The Colony, TX, US
Manish Pal Work
- Senior Service Delivery Manager @ (October 2022 - Present)
- Director Of Information Technology @ (July 2022 - September 2022)
- Service Delivery Manager @ (June 2020 - July 2022)
- Manager - IT Service Management @ (July 2019 - June 2020)
- Technical Operations Manager @ (May 2017 - July 2019)
- Information Technology Program Manager @ (July 2010 - May 2017)
- Information Technology Project Manager @ (May 2008 - July 2010)
- Information Technology Operations Manager @ (July 2006 - May 2008)
Manish Pal Education
- Delhi University
Bachelor of Commerce (B.Com.)
1999-2002 - Xansa Websity
Post Graduate Diploma in Web Mastering and Multimedia
2001-2001 - Symbiosis Centre for Distance Learning
Post Graduate Certificate in Entrepreneurship Development (Management Information Systems)
2021
Manish Pal Skills
- ITIL
- IT Service Management
- Service Delivery
- Vendor Management
- Global Delivery
- Business Analysis
- Project Management
- Incident Management
- Infrastructure
- PMO
- Managed Services
- Business Process Improvement
- Resource Management
- Operations Management
- Technical Support
- Strategic Planning
- Project Coordination
- Mobile Devices
- Budgets
- Servers
- Windows Server
- Operating Systems
- Windows 7
- Microsoft Office
- Visio
- MS Project
- Cross-functional Team Leadership
- Management
- Help Desk Support
- Process Improvement
- Cross-cultural Teams
- IT Operations Management
- Service Desk Management
- Third Party Vendor Management
- IT Asset Management
- Managed Print Services
- Active Directory Experience
- Service Operations
- IT Service Delivery
- ServiceNow
- Problem Management
- IT Management
- Business Process
- Troubleshooting
- Agile & Waterfall Methodologies
- Analytics
- Budgeting
- Business Strategy
- Business Process Management
- Consulting
- AI & Gen AI
- AI/ML Strategy
- Budget & P&L Management
- Data-driven Decision Making
- Global Cross-Functional Team Leadership
- Global Service Delivery & Operations
- IT Strategy & Roadmapping
- ITSM & ITIL v3/v4
- Innovation Strategy
- Product Management
- Vendor & Contract Negotiation
Manish Pal Summary
- Manish Pal, based in The Colony, TX, US, is currently a Senior Service Delivery Manager at HCLTech. Manish Pal brings experience from previous roles at Varsity Brands , HCLTech and Altice USA. Manish Pal holds a 1999 - 2002 Bachelor of Commerce (B.Com.) @ Delhi University. With a robust skill set that includes ITIL, IT Service Management, Service Delivery, Vendor Management, Global Delivery and more. Manish Pal has 3 emails and 5 mobile phone numbers on RocketReach.
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