Manish Jagdev Email & Phone Number
Senior General Manager | Head of Service | Strategy and Customer Experience @ Birla Opus
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Manish Jagdev Location
- Mumbai, MH, IN
Manish Jagdev Work
- 2023 -now Senior General Manager | Head of Service | Strategy and Customer Experience @
- 2023 -2023 Director | Regional Service Operations | Strategy and Customer Success @
- 2019 -2023 Head | Service Strategy | Customer Success and Regional Operations @
- 2018 -2019 Head Of Customer Experience @ Flipkart Internet Private Limited
- 2015 -2018 Senior Manager | National Retail Quality @
- 2012 -2015 Projects and Quality Assurance @
- 2011 -2012 Associate Manager - Business and Service Excellence @
- 2009 -2011 Service Excellence @ IDEA Cellular LTD
- 2007 -2009 Quality Analyst @
Manish Jagdev Education
- Indian Institute of Management, Kozhikode
Executive MBA
2023-2025 - Post Graduate in Total Quality Management
MBA (2011)
2010-2012 - Kurukshetra University
B.Tech (Electrical)
2000-2004
Manish Jagdev Skills
- Process Excellence
- Service Delivery
- Team Management
- Vendor Management
- Six Sigma
- Quality Management
- Business Analysis
- Process Improvement
- Change Management
- Project Management
- Telecommunications
- Management
- Quality Assurance
- Customer Service
- Certified Six Sigma Blank Belt
- Team Building
- Net Promoter Score
Manish Jagdev Summary
- Manish Jagdev, based in Mumbai, MH, IN, is currently a Senior General Manager | Head of Service | Strategy and Customer Experience at Birla Opus. Manish Jagdev brings experience from previous roles at Whirlpool Corporation, Flipkart Internet Private Limited and Vodafone. Manish Jagdev holds a 2023 - 2025 Executive MBA @ Indian Institute of Management, Kozhikode. With a robust skill set that includes Process Excellence, Service Delivery, Team Management, Vendor Management, Six Sigma and more. Manish Jagdev has 2 emails and 6 mobile phone numbers on RocketReach.
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