Mandy Roman Email & Phone Number
Vice President Operations @ MAP Communications
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Mandy Roman Location
- Chesapeake, VA, US
Mandy Roman Work
- 2025 - now Vice President Operations @
- 2019 - 2025 Director, Call Center Operations-US @
- 2017 - 2019 Director, Contact Center Operations- US @
- 2015 - 2017 Director of Operations @
- 2013 - 2015 Sr. Operations Manager @
- 2011 - 2013 Operations Manager, Customer Service @
- 2008 - 2008 District Credit Manager @
- 2004 - 2008 Customer Service Manager @
Mandy Roman Education
- University of Phoenix Online
(Business Administration, Management and Operations)
2001 - 2005 - Kansas City Kansas Community College 1995 - 1998
Mandy Roman Skills
- Business Strategy
- Problem Solving
- Training
- People Development
- Leadership Development
- Coaching
- Analytical Skills
- Client Services
- Training & Development
- Operational Planning
- Strategic Planning
- Account Management
- Process Improvement
- Leadership
- Call Centers
- Customer Satisfaction
- Customer Experience
- Business Process Improvement
- Operations Management
- Workforce Management
- Performance Management
- Project Management
- Contact Centers
- Vendor Management
- CRM
- Sales
- Customer Relationship Management (CRM)
- BPO
- Medicare
- HIPAA
- Credit Cards
- Workforce Planning
- Internal Communications
- Health Insurance
- Resource Management
- Management
- Customer Service
- Team Building
- Team Management
- Team Leadership
- Cross-functional Team Leadership
- Organizational Leadership
- Call Center Development
- Customer Experience Management
- Net Promoter Score
- Outsourcing Management
- Multi-Site Operations
- Multi-Site Project Management
- Communication Skills
- Exceptional People Skills
- Provider Relations
- HMO
- Customer Relationship Management Crm
- Cross Functional Team Leadership
- Customer Relationship Management
- Multi Site Operations
- Multi Site Project Management
Mandy Roman Summary
- Mandy Roman, based in Chesapeake, VA, US, is currently a Vice President Operations at MAP Communications. Mandy Roman brings experience from previous roles at MAP Communications, STERICYCLE COMMUNICATIONS SOLUTIONS INC and Legal Intake Professionals. Mandy Roman holds a 2001 - 2005 University of Phoenix Online. With a robust skill set that includes Business Strategy, Problem Solving, Training, People Development, Leadership Development and more. Mandy Roman has 7 emails and 7 mobile phone numbers on RocketReach.
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Others Named Mandy Roman
Mandy Roman
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Amanda Roman
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Puerto Rico
Top MAP Communications Employees
Grant Sibley
CFO / Director
Chesapeake, VA, US
Gregory Barnes
Chief Operating Officer
Chesapeake, VA, US
Nancy Schwartz
Vice President of Sales
New Hyde Park, NY, US
Mikel Reblin
Vice President, Call Center Operations
Fort Worth, TX, US
Ron Waine
Vice President, Operations (Canada)
Toronto, ON, CA
Katy Steward
Payroll Supervisor
Virginia Beach, VA, US
Vaibhav Dani
Chief Executive Officer
United States
Sam Gatie
Director of Information Security and Services
Roseville, MI, US
Kumara Kallepalli
Director of Software Engineering
Virginia Beach, VA, US
Roxanne Custard
Managing Director
Port Jefferson, NY, US
Rachel Twiford
Accounts Payable
United States
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