Head of Operations @ (August 2020 - December 2022)
Product Insights Senior Manager @ (June 2015 - May 2020)
Senior Program Manager, Scaling, Consumer Operations @ (March 2014 - June 2015)
Global CS Communications Senior Manager @ (October 2012 - February 2014)
CS Communications and Insights Specialist @ (January 2011 - October 2012)
Corporate Trainer @ (June 2010 - January 2011)
Customer Support Supervisor @ (May 2009 - June 2010)
Customer Service Representative @ (January 2009 - May 2009)
Specialist @ (September 2008 - June 2009)
Wholesale Insurance Broker @ Landers Underwriting, Inc. (May 2005 - July 2008)
Bus Driver @ (May 2003 - August 2004)
Mandy Owen Education
University of Virginia
Bachelor of Arts - BA
2000-2004
Mandy Owen Skills
Analysis
Analytics
Behavioral Interviewing
Business Coaching
CRM
CRM Integration
Career Development Coaching
Change Management
Coaching
Coaching & Mentoring
Communication
Constructive Feedback
Cross-functional Team Leadership
Culture Change
Customer Experience
Customer Insight
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Service Management
Customer Support
Data Analysis
Employee Training
Executive Coaching
Executive Leadership
Executive Office Administration
Feedback Management
Fundraising
Global Cross-Functional Team Leadership
Goal Setting
High Performance Organizations
High Performance Teams
Human Resources (HR)
Internal Communications
Interpersonal Communication
Knowledge Base
Leadership
Leadership Development
Leadership Development Coaching
Management
Managing Up
Mentoring New Hires
Motivational Interviewing
Networking
Operations Management
Payroll Management
People Development
People Management
Process Improvement
Product Launch
Professional Mentoring
Program Management
Project Management
Quality Assurance
Retail Sales
Strategic Communications
Strategic Planning
Support Management
System Administration
Talent Management
Team Building
Team Leadership
Technical Support
Training
Training Delivery
Values Alignment
Vendor Management
HTML
Time Management
Call Centers
Troubleshooting
Technical Writing
OS X
Social Media
SharePoint
Software Documentation
Outlook
Underwriting
Cross Functional Team
Cross Functional Team Leadership
Real Estate
Microsoft Office
Marketing
Mandy Owen Summary
Mandy Owen, based in Monterey, CA, US, is currently a Administrative Assistant at CG Events. Mandy Owen brings experience from previous roles at Coaching and Consulting with Mandy Owen, Tandem, Coaching Corner and The Dinner Party. Mandy Owen holds a 2000 - 2004 Bachelor of Arts - BA @ University of Virginia. With a robust skill set that includes Analysis, Analytics, Behavioral Interviewing, Business Coaching, CRM and more. Mandy Owen has 2 emails and 1 mobile phone numbers on RocketReach.
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