Mandy Knight Email & Phone Number
Director, Digital Solutions - Service and Client Management @ TELUS International India
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Mandy Knight Location
- Toronto, ON, CA
Mandy Knight Work
- Director, Digital Solutions - Service and Client Management @ (April 2020 - Present)
- Director, Managed IT Service Client Project Management Office @ (October 2018 - April 2020)
- Director, Cloud Services @ (October 2015 - September 2018)
- Director, Process Excellence @ (July 2013 - October 2015)
- Director, BSS and Oss Operations and IT Service Management @ (June 2006 - July 2013)
- Manager, Application Support @ (October 2004 - June 2006)
- Manager, Business Continuity @ (June 2002 - October 2004)
- Manager, Client Service Support @ (April 2000 - June 2002)
- Manager, Client Service Management @ (January 1999 - January 2000)
- Manager, IT Help Desk @ (January 1998 - January 1999)
- Manager, Technical Support @ (January 1996 - January 1998)
- Manager, Technical Support @ (January 1987 - January 1996)
Mandy Knight Education
- York University
(Computer Science)
- Ryerson University
(Human Resources)
Mandy Knight Skills
- Analysis
- Budgets
- Business Analysis
- Business Process
- Business Process Re-engineering
- Call Centers
- Cross-functional Team Leadership
- Disaster Recovery
- IT Management
- IT Operations
- IT Operations Management
- IT Service Management
- IT Strategy
- ITIL
- Information Technology
- Integration
- Leadership
- Management
- Networking
- Outsourcing
- PMO
- PMP
- Process Improvement
- Process Improvement (Lean, Six Sigma)
- Program Management
- Project Management
- Relationship Management
- Requirements Analysis
- SDLC
- Service Delivery
- Service Management
- Solution Architecture
- Team Leadership
- Telecommunications
- Vendor Management
- Business Process Re Engineering
- Cross Functional Team Leadership
Mandy Knight Summary
- Mandy Knight, based in Toronto, ON, CA, is currently a Director, Digital Solutions - Service and Client Management at Telus International. Mandy Knight brings experience from previous roles at Telus. Mandy Knight holds a York University. With a robust skill set that includes Analysis, Budgets, Business Analysis, Business Process, Business Process Re-engineering and more. Mandy Knight has 1 emails on RocketReach.
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