Mandy Knight Email & Phone Number
Director, Digital Solutions - Service and Client Management @ TELUS International India
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Mandy Knight Location
- Toronto, ON, CA
Mandy Knight Work
- 2020 -now Director, Digital Solutions - Service and Client Management @
- 2018 -2020 Director, Managed IT Service Client Project Management Office @
- 2015 -2018 Director, Cloud Services @
- 2013 -2015 Director, Process Excellence @
- 2006 -2013 Director, BSS and Oss Operations and IT Service Management @
- 2004 -2006 Manager, Application Support @
- 2002 -2004 Manager, Business Continuity @
- 2000 -2002 Manager, Client Service Support @
- 1999 -2000 Manager, Client Service Management @
- 1998 -1999 Manager, IT Help Desk @
- 1996 -1998 Manager, Technical Support @
- 1987 -1996 Manager, Technical Support @
Mandy Knight Education
- York University
(Computer Science)
- Ryerson University
(Human Resources)
Mandy Knight Skills
- Disaster Recovery
- Budgets
- Business Process Re-engineering
- Project Management
- Relationship Management
- Business Analysis
- Telecommunications
- IT Service Management
- ITIL
- Program Management
- Cross-functional Team Leadership
- Integration
- Analysis
- Solution Architecture
- Leadership
- IT Operations
- Call Centers
- Business Process
- IT Strategy
- Information Technology
- Management
- Outsourcing
- PMP
- Requirements Analysis
- Team Leadership
- Vendor Management
- Service Management
- SDLC
- IT Management
- Service Delivery
- Networking
- PMO
- Process Improvement
- Business Process Re Engineering
- Cross Functional Team Leadership
Mandy Knight Summary
- Mandy Knight, based in Toronto, ON, CA, is currently a Director, Digital Solutions - Service and Client Management at Telus International. Mandy Knight brings experience from previous roles at Telus. Mandy Knight holds a York University. With a robust skill set that includes Disaster Recovery, Budgets, Business Process Re-engineering, Project Management, Relationship Management and more. Mandy Knight has 1 emails on RocketReach.
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