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Mandy Gabriel Location
Glasgow, GB
Mandy Gabriel Work
2014 -now Head of Outsource @
2012 -2014 Head of Sales Centre (East) @ BSkyB
2005 -2012 Senior Operations Manager @
Mandy Gabriel Skills
Contact Centers
Business Process Improvement
Business Transformation
Call Center
Call Centers
Change Management
Customer Experience
Customer Retention
Customer Satisfaction
Employee Engagement
Inbound Marketing
Management
Operations Management
Outsourcing
Performance Management
Process Improvement
Service Delivery
Sla
Stakeholder Management
Team Leadership
Team Management
Telecommunications
Telemarketing
Workforce Management
CRM
BPO
Vendor Management
Sales
Business Analysis
New Business Development
Customer Service
Service Level Agreements Sla
Customer Relationship Management Crm
Service Level Agreements
Customer Relationship Management
Mandy Gabriel Summary
Mandy Gabriel, based in Glasgow, GB, is currently a Head of Outsource at Wescot Credit Services. Mandy Gabriel brings experience from previous roles at BSkyB and O2 UK (a Telefónica Company). With a robust skill set that includes Contact Centers, Business Process Improvement, Business Transformation, Call Center, Call Centers and more. Mandy Gabriel has 1 emails on RocketReach.
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