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Mandy D. Location
New York, NY, US
Mandy D. Work
Director of Customer Operations @ (June 2025 - Present)
Staff Product Support Manager - Firefox @ (January 2024 - June 2025)
Director of Customer Operations (Acquired) @ (January 2023 - October 2023)
Director, Customer Operations @ (July 2022 - January 2023)
Associate Director, Customer Operations @ (October 2021 - July 2022)
Senior Manager, Customer Operations @ (April 2021 - October 2021)
Service Quality Manager, Customer Operations @ (December 2018 - April 2021)
Customer Operations and Personal Design Services Associate @ (August 2017 - January 2019)
Account Manager - Graphic Solutions Business North America @ (October 2016 - July 2017)
Print Project Manager; The Graphics Group @ (January 2016 - October 2016)
On-Site Print Program Manager for ADT Security; Mercury Printing @ (March 2015 - December 2015)
Digital Programs Manager; Mercury Printing @ (August 2012 - March 2015)
Management Associate; StorterChilds Printing @ (June 2011 - July 2012)
Gallery Intern @ (August 2009 - December 2009)
Mandy D. Education
University of Florida
Bachelor of Arts (Visual Art Studies; Digital Media)
2006-2011
Mandy D. Skills
Account Management
Adobe Acrobat
B2B
Brand Development
Business Development
Business-to-Business (B2B)
California Consumer Privacy Act (CCPA)
Coaching
Customer Data
Customer Insight
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Digital Printing
Direct Mail
Direct Marketing
Employee Learning & Development
English
FAQ
Feature Prioritization
General Data Protection Regulation (GDPR)
Help Desk Implementation
Hospitality Industry
Image Editing
Incident Management
KPI Reporting
Leadership
Marketing
Microsoft Excel
Microsoft Office
Net Promoter Score
New Business Development
Objectives and Key Results (OKRs)
Pricing
Print Management
Problem Solving
Program Management
Project Management
Purchasing
Quality Assurance
Relationship Building
Risk Management
SOC 2
Sales
SendGrid
Social Media
Startups
Trade Shows
Training
Zendesk
Mandy D. Summary
Mandy D., based in New York, NY, US, is currently a Director of Customer Operations at Paperless Post. Mandy D. brings experience from previous roles at Mozilla, Creative Juice and Paperless Post. Mandy D. holds a 2006 - 2011 Bachelor of Arts in Visual Art Studies; Digital Media @ University of Florida. With a robust skill set that includes Account Management, Adobe Acrobat, B2B, Brand Development, Business Development and more. Mandy D. has 1 emails and 2 mobile phone numbers on RocketReach.
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