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Mandi Taylor Location
Coventry, GB
Mandi Taylor Work
2022 -now Workforce Planning Specialist III @
2020 -2022 Business Support Manager @ Self-employed
2018 -2019 Resource Planner @
2018 -2018 Self- Employed Community Project Manager @ Self-Employed
2011 -2018 Forecasting Analyst @
2007 -2010 Real Time Manager @ Welcome Financial Services Ltd
2004 -2007 Resource Planning Manager @
Mandi Taylor Education
Sutton Coldfield Grammar School for Girls 1977-1981
Mandi Taylor Skills
Project Management
Analysis
Project Delivery
Customer Service
Sales
Retail Banking
Financial Services
Forecasting
Stakeholder Management
Employee Engagement
Customer Satisfaction
BPO
Banking
Contact Centers
Inbound Marketing
Microsoft Excel
Business Analysis
Data Analysis
Customer Experience
ACD
MIS
Resource Management
Customer Retention
Process Scheduler
Strategy
Recruiting
ERP
Sla
Service Delivery
Operations Management
Business Process Improvement
Call Centers
IVR
Business Transformation
Avaya
Capacity Planning
Change Management
Process Improvement
Relationship Management
Management
Project Planning
Leadership
Call Center
CRM
Coaching
Outsourcing
Team Leadership
Performance Management
Time Management
Team Management
Key Performance Indicators
Strategic Planning
Mandi Taylor Summary
Mandi Taylor, based in Coventry, GB, is currently a Workforce Planning Specialist III at TSYS Managed Services EMEA. Mandi Taylor brings experience from previous roles at Self-employed, Capita and Self-Employed. Mandi Taylor holds a 1977 - 1981 Sutton Coldfield Grammar School for Girls. With a robust skill set that includes Project Management, Analysis, Project Delivery, Customer Service, Sales and more. Mandi Taylor has 2 emails on RocketReach.
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