2025 -
2025 Information Technology Service Management Specialist @
2024 -
2025 Director of Cyber Security @
2019 -
2024 Manager IT Service Desk @
2017 -
2019 ITSM Process Manager @
2015 -
2017 Global Major Incident and Problem Manager @
2007 -
2015 Major Incident Manager @
Mandeep Gill Education
Southampton Solent University
(Computing)
2002
-
2005
Mandeep Gill Skills
Incident Management
Service Delivery
ITIL
Service Desk
Problem Management
Service Improvement
IT Operations
Active Directory
BMC Remedy
Managed Services
Data Center
Windows Server
Outsourcing
Citrix
Disaster Recovery
IT Management
ITIL v3 Foundations Certified
Technical Support
Windows 7
Servers
VMware
Microsoft Exchange
Virtualization
Vendor Management
Change Management
Transition Management
Help Desk Support
Infrastructure
Team Management
IT Service Management
Service Management
SLA
Team Leadership
Stakeholder Management
Risk Management
Service Availability
Demand Management
Identity Management
Security Incident Response
ServiceNow
Major Incident Management
Cloud Applications
Continuous Improvement
IT Strategy
Information Technology
ITIL Certified
SCCM
IT Outsourcing
Troubleshooting
Emotional Intelligence
Windows XP
Process Management
Management
Service Level Agreements Sla
Kepner Tregoe
Service Level Agreements
Mandeep Gill Summary
Mandeep Gill, based in Mississauga, ON, CA, is currently a Network Operations Center Manager at Hydro One. Mandeep Gill brings experience from previous roles at Dollarama and Cogeco Connexion. Mandeep Gill holds a 2002 - 2005 Southampton Solent University. With a robust skill set that includes Incident Management, Service Delivery, ITIL, Service Desk, Problem Management and more. Mandeep Gill has 1 emails on RocketReach.
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