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Mame Fall Location
Senegal
Mame Fall Work
RESPONSABLE PRODUIT Roaming, International and B2C (Département Commercia) @ (June 2019 - Present)
CHARGEE D’ETUDES DE MARCHE (département Consommateurs) @ (September 2014 - June 2019)
CHARGEE DE L’EXCELLENCE OPERATIONNELLE ET DE L’AUDIT QUALITE (département Service Client) @ (March 2011 - September 2014)
RESPONSABLE RESEAU D’AGENCES @ (January 2009 - January 2011)
CHEF D'AGENCE @ (January 2006 - January 2008)
AGENT BACK OFFICE @ (January 2005 - January 2006)
CHARGEE DE CLIENTELE @ (January 2004 - January 2005)
SUPERVISEUR CENTRE D'APPEL @ Call Me Sénégal (January 2003 - January 2004)
TELEOPERATRICE CENTRE D'APPEL @ (January 1999 - January 2002)
Mame Fall Education
Masters (International Business)
1997-1999
Bachelors (Economics)
1995-1996
Mame Fall Skills
Analytical Skills
Anglais parlé
Audit qualité
Auditing
Benchmarking
Briefing
Business Development
Business Strategy
Campaigns
Client Liaison
Communication
Communication visuelle
Complaint Management
Compétences de supervision
Contact Centers
Contrôle des processus
Customer Contact
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Données clients
English
GSM
Gestion d'équipe
Indicateurs clés de performance
Leadership d'équipe
Management
Manufacturing Operations Management
Market Analysis
Marketing
Marketing Campaigns
Microsoft Office
Operations Management
Planification de projets
Problem Solving
Product Strategy
Project Management
Présentations
Rédaction
Rédaction commerciale
Résolution de problèmes créative
Service client
Strategic Thinking
Stratégie marketing
Telco
Telecommunications
Télécommunications
Étude de marché
Mame Fall Summary
Mame Fall, based in Senegal, is currently a RESPONSABLE PRODUIT Roaming, International and B2C (Département Commercia) at Yas Senegal. Mame Fall brings experience from previous roles at Millicom (Tigo) and Millicom. Mame Fall holds a 1997 - 1999 Masters in International Business. With a robust skill set that includes Analytical Skills, Anglais parlé, Audit qualité, Auditing, Benchmarking and more. Mame Fall has 2 mobile phone numbers on RocketReach.
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