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Mallorie Murphy Location
Toms River, NJ, US
Mallorie Murphy Work
VP, Digital Engagement Operations Manager @ (October 2025 - Present)
VP, Customer Care Center Implementation Specialist @ (January 2025 - October 2025)
AVP, Customer Care Implementation Specialist @ (July 2021 - January 2025)
Customer Care Training and Implementation Specialist @ (November 2020 - July 2021)
Customer Care Supervisor @ (March 2019 - November 2020)
Customer Care Team Lead @ (July 2018 - March 2019)
Customer Care Associate @ (May 2017 - July 2018)
Head Teller @ (August 2016 - May 2017)
Bank Teller @ (February 2015 - August 2016)
Mallorie Murphy Education
Southern New Hampshire University
Bachelor of Business Administration
2026
Mallorie Murphy Skills
Analytical Skills
Banking
Continuous Improvement
Conversational AI
Customer Satisfaction
Customer-focused Service
FIve9 Call Center
Management
Microsoft Office
Microsoft Word
Process Efficiency
Process Improvement
Project Implementation
Retail Banking
Salesforce Lightning Platform
Training
Mallorie Murphy Summary
Mallorie Murphy, based in Toms River, NJ, US, is currently a VP, Digital Engagement Operations Manager at OceanFirst Bank. Mallorie Murphy brings experience from previous roles at OceanFirst Bank. Mallorie Murphy holds a Bachelor of Business Administration @ Southern New Hampshire University. With a robust skill set that includes Analytical Skills, Banking, Continuous Improvement, Conversational AI, Customer Satisfaction and more. Mallorie Murphy has 1 emails and 1 mobile phone numbers on RocketReach.
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