Malik K. Email
Customer Success Advocate @ Cash App
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Malik K. Location
- Atlanta, GA, US
Malik K. Work
- Customer Success Advocate @ (September 2021 - Present)
- Leasing Professional @ (May 2021 - August 2021)
- Leasing Consultant @ (May 2020 - April 2021)
- Luxury Footwear Specialist @ (July 2019 - March 2020)
- Customer Service Representative @ (June 2019 - February 2020)
- Brand Ambassador @ (September 2018 - June 2019)
- Logistics Processor @ (February 2017 - August 2017)
- Seasonal Team Member @ (July 2016 - October 2016)
Malik K. Education
- Georgia State University
Bachelor of Business Administration (Business/Corporate Communications)
2017-2022 - Walton High School
High School (Engineering)
2013-2017 - Grange School Lagos
Primary & Secondary School Education
2005-2013
Malik K. Skills
- Identifying Issues
- Reporting Metrics
- Influencer Marketing
- Fostering inclusivity
- Customer Onboarding
- Customer Engagement
- Attention to Detail
- Professional Manner
- Customer Interaction
- Customer Relationship Management (CRM)
- Google Slides
- Zoom
- Google Workspace
- Google Docs
- Confluence
- Customer Management
- Customer Support
- Lease Administration
- Call Center Development
- Customer Retention
- Active Listening
- Agile & Waterfall Methodologies
- Agile Environment
- Agile Leadership
- Agile Methodologies
- Agile Project Management
- Analytical Skills
- Apartments
- Banking Operations
- Business Relationship Management
- Clear Communications
- Client Billing
- Client Relations
- Client Services
- Conflict Resolution
- Cross-functional Team Leadership
- Customer Experience
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Service Operations
- Data Analysis
- Empathy Mapping
- English
- Event Planning
- FinTech
- Google Sheets
- Impression
- International Project Management
- Interpersonal Skills
- Jira
- Jira Service Desk
- Kanban
- Leadership
- Looker (Software)
- Management
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Negotiation
- Organization Skills
- PI planning
- Payment Card Processing
- Payment Systems
- People Management
- Problem Solving
- Product Development
- Product Launch
- Product Lifecycle Management
- Product Management
- Product Road Mapping
- Program Management
- Project Coordination
- Project Delivery
- Project Management
- Project Planning
- Project Portfolio Management
- Property Management
- Real Estate
- Relationship Building
- Research
- Residential Leasing
- Resolving Issues
- Sales
- Sales Processes
- Salesforce.com
- Scaled Agile Framework
- Scrum
- SharePoint
- Social Media
- Software Product Management
- Software Project Management
- Strategic Communications
- Subject Matter Experts
- Team Leadership
- Teamwork
- Technical Product Management
- Technical Support
- Writing
- Yardi Property Management
Malik K. Summary
- Malik K., based in Atlanta, GA, US, is currently a Customer Success Advocate at Cash App. Malik K. brings experience from previous roles at Integral Group, Stonemark, The Frye Company and Lincoln Property Company. Malik K. holds a 2017 - 2022 Bachelor of Business Administration in Business/Corporate Communications @ Georgia State University. With a robust skill set that includes Identifying Issues, Reporting Metrics, Influencer Marketing, Fostering inclusivity, Customer Onboarding and more. Malik K. has 1 emails on RocketReach.
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