Installation Specialist operation @ (June 2018 - August 2019)
Key Account Manager @ (January 2016 - June 2018)
Sales Specialist @ saudi MAS (April 2015 - November 2016)
Malek Hamdan Education
An Najah National University
Bachelor of Business Administration - BBA (Business Administration and Management, General)
2010-2014
Malek Hamdan Skills
Change Management
Customer Experience
Customer Journeys
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
Customer Success
Customer Support
Leadership
Microsoft Excel
Microsoft Office
Negotiation
Operational Planning
Operations Administration
Operations Management
Problem Solving
Process Improvement
Service Operation
Service-Level Agreements (SLA)
Software Installation
Stakeholder Management
Team Leadership
Teamwork
User Experience (UX)
Malek Hamdan Summary
Malek Hamdan, based in Riyadh, SA, is currently a Head of Customer Success and Operations at Takamol Holding. Malek Hamdan brings experience from previous roles at Takamol Holding, Delivery Hero and HungerStation | هنقرستيشن. Malek Hamdan holds a 2010 - 2014 Bachelor of Business Administration - BBA in Business Administration and Management, General @ An Najah National University. With a robust skill set that includes Change Management, Customer Experience, Customer Journeys, Customer Relationship Management (CRM), Customer Satisfaction and more. Malek Hamdan has 1 emails on RocketReach.
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