Malcolm Robinson Email & Phone Number
Senior Software Engineer, AI Solutions, CX
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Malcolm Robinson Location
- Hanover, NDS, DE
Malcolm Robinson Work
- Senior Software Engineer, AI Solutions, CX @ NiCE Cognigy (July 2026 - Present)
- Professional Services Lead Engineer @ (April 2026 - June 2026)
- Professional Services RingCX Contact Center Engineer II @ (October 2025 - March 2026)
- Professional Services RingCX Contact Center Engineer I @ (November 2023 - October 2025)
- Professional Services RingEX Implementation Engineer @ (February 2022 - October 2023)
- Design Engineer UC @ NTT (ehemals Dimension Data) @ (March 2017 - January 2022)
- Design Engineer UC @ (March 2017 - September 2019)
- Senior Systems Engineer @ (September 2016 - February 2017)
- Technical Engineer and Pre-Sales Consultant @ Professional Reorientation (July 2016 - August 2016)
- Pre-Sales Consultant @ BREKOM GmbH (July 2014 - June 2016)
- Systemspezialist @ COMNET GmbH Isernhagen (August 1999 - June 2014)
Malcolm Robinson Education
- Prince Rupert School, Rinteln, Germany
(Engineering)
1987-1991
Malcolm Robinson Skills
- Analytische Fähigkeiten
- Call Center Administration
- Cloud Computing
- Consulting
- Conversational AI
- Customer-Relationship-Management (CRM)
- Hospitality Management
- IP
- Integration
- Interactive Voice Response (IVR)
- JSON Web Token (JWT)
- JavaScript
- LDAP
- Linux
- Managed Services
- Microsoft Office
- Microsoft SQL Server
- Microsoft Technologies
- Mobile Devices
- Network Design
- Network Management Systems (NMS)
- Pre-sales
- Product Management
- Project Management
- Project Planning
- Präsentationen
- RingCentral RingCX Omnichannel CC
- RingCentral RingEX (aka MVP)
- RingCentral Video
- RingCentral Webinar
- SIP
- SQL
- Sun One LDAP
- Systems Engineering
- TCP/IP
- Technical Support
- Telecommunications
- Troubleshooting
- Unified Communications
- Unix
- Visual Basic for Applications (VBA)
- VoIP
- Wireless
- Presales
- Call Center
- Pre Sales
Malcolm Robinson Summary
- Malcolm Robinson, based in Hanover, NDS, DE, is currently a Senior Software Engineer, AI Solutions, CX at NiCE Cognigy. Malcolm Robinson brings experience from previous roles at RingCentral. Malcolm Robinson holds a 1987 - 1991 Prince Rupert School, Rinteln, Germany. With a robust skill set that includes Analytische Fähigkeiten, Call Center Administration, Cloud Computing, Consulting, Conversational AI and more. Malcolm Robinson has 1 emails and 1 mobile phone numbers on RocketReach.
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