2015 -now ITO Service Delivery Consultant Level III @
2005 -2015 3rd Support Technical Analyst @
2000 -2005 Remote Desktop Support Analyst EDS (Contracted to TNT) @
1996 -2005 Remote support analyst @
Malcolm Pye Education
Charlton School
High School (English Language, English Literature, Art, woodwork, History, Physics, Maths, Geography)
1976-1982
Malcolm Pye Skills
HP Server Hardware
Windows Server
Requirements Analysis
Wintel
WSUS
Citrix
Active Directory
Infrastructure
ITIL
Dell OpenManage
Operating Systems
Microsoft SQL Server
Process Improvement
Dell PowerEdge Servers
Drac
Symantec Endpoint Protection
BMC Patrol
Microsoft Office
AppSense
Change Management
Ilo
Sla
Technical Support
Business Process Improvement
Print Servers
Management
Citrix XenApp
Service Level Agreements Sla
Service Delivery
Servers
System Deployment
VMware
VMware vSphere
Integration
Symantec Backup
Windows Remote Desktop
IT Service Management
Service Level Agreements
Malcolm Pye Summary
Malcolm Pye, based in Telford, GB, is currently a IT Support Analyst at DE MONTFORT FINE ART LIMITED. Malcolm Pye brings experience from previous roles at Atos Consulting, Hewlett Packard Enterprise, TNT and EDS Group. Malcolm Pye holds a 1976 - 1982 High School in English Language, English Literature, Art, woodwork, History, Physics, Maths, Geography @ Charlton School. With a robust skill set that includes HP Server Hardware, Windows Server, Requirements Analysis, Wintel, WSUS and more. Malcolm Pye has 2 emails on RocketReach.
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