Malcolm O. Email
Sr. Partner Community Relations and Workforce Innovation @ The Redemption Project
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Malcolm O. Location
- Saint Paul, MN, US
Malcolm O. Work
- Sr. Partner Community Relations and Workforce Innovation @ (August 2025 - Present)
- Support and Employment Services Director | @ (January 2024 - Present)
- Director of Program Services @ (September 2024 - June 2025)
- SR MANAGER NROC NATIONAL ETHERNET SERVICES and LOCAL ETHERNET SERVICES REPAIR @ CenturyLink (May 2017 - Present)
- MANAGER NROC - BSDO SPEC REPAIR NATIONAL and LOCAL ETHERNET ATM FRAME METRO OPTICAL ETH @ CenturyLink (April 2016 - Present)
- IPTAC Network Operations Manager @ CenturyLink (August 2014 - Present)
- NROC Network Supervisor @ CenturyLink (December 2011 - Present)
- CenturyLink Global President Alliance of Black Technology Professionals (ABTP) @ CenturyLink (April 2014 - Present)
- CA Manager III @ CenturyLink (July 2009 - December 2011)
- Sales Manager @ CenturyLink (January 2005 - July 2009)
- Sales Service and Customer Escalations Manager @ CenturyLink (January 2004 - January 2005)
- Sales Consultant @ CenturyLink (January 2003 - January 2004)
- CEO and Founder MKO Holdings LLC @ (October 2016 - Present)
- Network Operations Manager @ (January 2013 - Present)
- C2 and XBRL Composition Proof Reader and Typesetter @ Merrill Corporation (January 2011 - January 2011)
- Network Analyst and Project Manager @ (January 1997 - January 2002)
Malcolm O. Education
- University of Sussex
MSC (Networking Security/Management)
1997-1998 - University of Maryland Baltimore
BCS (Computer Science/ Statistics)
1993-1997 - University of Lagos
- University of Ilorin, Nigeria
- University of Minnesota
- FGC Jos
Malcolm O. Skills
- ATM
- ATM networks
- Account Management
- B2B
- Basic Math
- Broadband
- Budgeting
- Budgets
- Build Strong Relationships
- Building Performance
- Business Strategy
- Call Center
- Call Center Development
- Call Centers
- Cisco Telepresence
- Cloud Computing
- Co-location
- Colocation
- Competitive Analysis
- Contract Negotiation
- Contract Negotiations
- Cross-functional Team Leadership
- Customer Insight
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Service
- Customer Service Management
- DSL
- Data Center
- Ethernet
- Ethical Responsibility, Integration, Reintergration and Reentry
- Face-to-Face Sales
- Forecasting
- Frame Relay
- Hands-on Training
- IP
- Interpersonal Skills
- Job Skills
- LAN/WAN
- MPLS
- Managed Services
- Manners
- Mathematics
- Metro Ethernet
- Negotiation
- Network Design
- New Business Development
- Operations Management
- People Management
- Point of Sale (POS) Systems
- Problem Solving
- Procedure Manuals
- Product Management
- Program Management
- Project Management
- Project Planning
- SIP
- SIP Trunking
- Sales
- Sales Management
- Salesforce.com
- Strategic Planning
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Telecommunications
- Unified Communications
- VoIP
- WAN
- Zoom
Malcolm O. Summary
- Malcolm O., based in Saint Paul, MN, US, is currently a Sr. Partner Community Relations and Workforce Innovation at The Redemption Project. Malcolm O. brings experience from previous roles at The Redemption Project and CenturyLink. Malcolm O. holds a 1997 - 1998 MSC in Networking Security/Management @ University of Sussex. With a robust skill set that includes ATM, ATM networks, Account Management, B2B, Basic Math and more.
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