Malcolm Francis Email & Phone Number
Director Service Delivery @ Cognizant
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Malcolm Francis Location
- Montville, NJ, US
Malcolm Francis Work
- 2021 -now Director Service Delivery @
- 2017 -2020 Associate Director Service Delivery @
- 2016 -2017 Associate Director Sercice Delivery @
- 2013 -2016 Senior Manager- Delivery @
- 2010 -2013 Senior Manager for UK operations @
- 2007 -2010 Senior Manager - IT Infrastructure Management @
- 2006 -2007 Manager Latitude Support @
- 2005 -2006 Operations Manager @
- 2004 -2005 IT- Manager @
- 1998 -2004 Customer Support Manager @ Multiple Zones India Pvt Ltd
- 1992 -1998 Support Manager @
Malcolm Francis Education
- Department of Technical Education, Karnataka
Diploma in Mechnical Engineering (Mechanical Engineering Related Technologies/Technicians)
1989-1992
Malcolm Francis Skills
- Business Objects
- ITIL v3 Foundations Certified
- ITIL
- IT Operations
- Incident Management
- IT Strategy
- Global Delivery
- IT Service Management
- Change Management
- Sla
- Management
- Information Technology
- Service Desk
- Service Management
- IT Management
- Project Management
- ISO 27001
- Information Security
- SDLC
- Project Planning
- Requirements Analysis
- Software Project Management
- Transition Management
Malcolm Francis Summary
- Malcolm Francis, based in Montville, NJ, US, is currently a Director Service Delivery at Cognizant. Malcolm Francis brings experience from previous roles at Cognizant and Wipro Limited. Malcolm Francis holds a 1989 - 1992 Diploma in Mechnical Engineering in Mechanical Engineering Related Technologies/Technicians @ Department of Technical Education, Karnataka. With a robust skill set that includes Business Objects, ITIL v3 Foundations Certified, ITIL, IT Operations, Incident Management and more. Malcolm Francis has 1 emails and 3 mobile phone numbers on RocketReach.
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