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Malcolm Dunn Location
Dublin, IE
Malcolm Dunn Work
EMEA and APAC Lead - Enterprise Support @ (July 2023 - Present)
EMEA Lead - SaaS Product Support Operations @ (February 2022 - September 2023)
Senior EMEA Business Operations and Sales Strategy Leader - Amazon Partner Network @ (July 2020 - February 2022)
Head of UK and Germany Customer Service Concessions (Refunds and Returns) @ (May 2018 - July 2020)
Senior Customer Experience Manager - Amazon Prime @ (April 2017 - May 2018)
Customer Service Excellence Manager @ (September 2015 - April 2017)
Portfolio Change Analyst @ (April 2014 - September 2015)
TUI UK and I Graduate Scheme Leadership Program @ (October 2012 - April 2014)
Malcolm Dunn Education
University of Leeds
BA Hons (Politics and Sociology)
2008-2012
Harrogate Grammar School 2001-2008
Malcolm Dunn Skills
Leadership
PowerPoint
Social Media
Analytical Skill
Public Speaking
Customer Service
Analysis
SQL
Tourism
Management
Customer Experience
Project Management
Negotiation
Team Management
Time Management
Team Leadership
Malcolm Dunn Summary
Malcolm Dunn, based in Dublin, IE, is currently a EMEA and APAC Lead - Enterprise Support at Stripe. Malcolm Dunn brings experience from previous roles at Stripe, Amazon Web Services (AWS) and Amazon. Malcolm Dunn holds a 2008 - 2012 BA Hons in Politics and Sociology @ University of Leeds. With a robust skill set that includes Leadership, PowerPoint, Social Media, Analytical Skill, Public Speaking and more. Malcolm Dunn has 2 emails and 1 mobile phone numbers on RocketReach.
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