Malc Hudson Email & Phone Number
Managing Director @ ER CRM
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Malc Hudson Location
- Sheffield, GB
Malc Hudson Work
- 2025 -now Managing Director @
- 2024 -now Business Consultant @ Hudson-Consult
- 2025 -2026 Business Support @
- 2017 -2024 Managing Director @
- 2014 -2024 Managing Director @
- 2014 -2014 Head of Operations (Magnum Services) @
- 2012 -2013 Operations Manager Transactional Processing and Interim Divisional Managing Director at Parseq @
- 2010 -2011 Head of IT @ Sensible Financial Solutions Ltd
- 2006 -2009 IT Director and Head of Contact Centre Operations @ Relax Group PLC
- 2003 -2006 Head of Group Operations @
- 2000 -2003 'Q' Status Branch Manager and Regional Relief @ HSBC (HFC and Beneficial Finance)
- 1999 -2000 Accounts Manager @ Welcome Financial Services Ltd
- 1999 -1999 Assistant Operations Manager (The Associates) @
- 1996 -1999 Operations Director @ Compcell Ltd (eXtra Computers, Talkpoint)
- 1986 -1996 Senior Branch Operations Manager @
Malc Hudson Education
- Barnsley Technical College
('A' Level Computer Science, Law, English)
1986-1987 - Holgate School
(English, Maths, Computer Studies, Technical Graphics, Photography, Art, Woodwork, Physics, History)
1981-1986
Malc Hudson Skills
- Management
- Strategy
- Call Centers
- Team Management
- Outsourcing
- Leadership
- Service Delivery
- Operations Management
- Change Management
- BPO
- Business Transformation
- Team Leadership
- Business Process Improvement
- Account Management
- Performance Management
- Contact Centers
- New Business Development
- Business Development
- Process Improvement
- Business Process
- Customer Experience
- Telecommunications
- Workforce Management
- IT Strategy
- Business Strategy
- Financial Services
- Business Operations Management
- Call Center
- Stakeholder Management
- CRM
- Coaching
- People Development
- Project Delivery
- Call Center Development
- Sla
- Business Analysis
- Relationship Management
- Recruiting
- IT Management
- Integration
- Transition Management
- Telemarketing
- Banking
- Vendor Management
- Management Consulting
- Project Management
- Strategic Planning
- Resource Management
- Business Intelligence
- Insurance
- Sales
- Business Operations
- Research
Malc Hudson Summary
- Malc Hudson, based in Sheffield, GB, is currently a Managing Director at ER CRM. Malc Hudson brings experience from previous roles at Hudson-Consult, ENGAGED SOLUTIONS LTD, Engaged Resource and Engaged CRM Ltd www.engagedcrm.co.uk. Malc Hudson holds a 1986 - 1987 Barnsley Technical College. With a robust skill set that includes Management, Strategy, Call Centers, Team Management, Outsourcing and more. Malc Hudson has 1 emails and 6 mobile phone numbers on RocketReach.
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