Mal Smith Email
Senior Customer Attendant @ NSW TrainLink
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Mal Smith Location
- Australia
Mal Smith Work
- Senior Customer Attendant @ (March 2024 - Present)
- Senior Passenger Attendant @ (October 2022 - February 2024)
- Passenger Train Guard @ (March 2022 - September 2022)
- Customer Service Agent @ (November 2021 - February 2022)
- Associate @ The ITSM Hub Pty Ltd (May 2021 - November 2021)
- Senior Project Manager @ (January 2020 - May 2021)
- Senior Project Consultant @ (June 2019 - December 2019)
- Team Lead, Project Centre of Excellence @ Shared Services ICT, Australian Capital Territory Government (July 2016 - May 2019)
- EPMO Operations Manager @ shared services ICT, ACT Government (September 2013 - June 2016)
- Senior Project Manager @ Shared Services ICT, ACT Government (July 2013 - August 2013)
- Senior IT Project Manager, Schools Capital Works @ Shared Services ICT, ACT Government (January 2012 - June 2013)
- Assistant Engagement Manager @ Shared Services ICT, ACT Government (October 2009 - February 2012)
- Senior Project Manager @ (January 2005 - September 2009)
- Program Manager @ (January 2008 - November 2008)
- Senior Project Manager @ IT Project Support Pty Ltd (October 2002 - May 2005)
- Project Manager @ (July 1998 - September 2002)
Mal Smith Education
- Swan Hill Technical School
Leaving Certificate (Commerce)
1969-1973
Mal Smith Skills
- IT Strategy
- Information Technology
- Business Process Design
- Stakeholder Management
- SharePoint
- Requirements Analysis
- SDLC
- Business Transformation
- PMO
- IT Outsourcing
- Infrastructure
- ITIL
- Sales
- Project Governance
- Business Analysis
- Resource Management
- Vendor Management
- Software Documentation
- Visio
- PMBOK
- Certified Project Manager
- Microsoft Office
- Project Portfolio Management
- Program Management
- Risk Management
- IT Operations
- Business Process
- Change Management
- Business Requirements
- Disaster Recovery
- MS Project
- Business Intelligence
- Business Case
- Microsoft Project
- PRINCE2
- Business Process Improvement
- Governance
- Requirements Gathering
- Management
- Project Management
- PMP
- Outsourcing
- Service Delivery
- Software Project Management
- System Deployment
- Integration
- IT Management
- Project Delivery
- IT Service Management
Mal Smith Summary
- Mal Smith, based in Australia, is currently a Senior Customer Attendant at NSW TrainLink. Mal Smith brings experience from previous roles at NSW TrainLink, Sydney Trains, Star Aviation Australia and The ITSM Hub Pty Ltd. Mal Smith holds a 1969 - 1973 Leaving Certificate in Commerce @ Swan Hill Technical School. With a robust skill set that includes IT Strategy, Information Technology, Business Process Design, Stakeholder Management, SharePoint and more. Mal Smith has 1 emails on RocketReach.
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