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Mainak Nandi Location
Solihull, GB
Mainak Nandi Work
Global Director of Aftersales @ (March 2025 - Present)
National Head - Customer Excellence @ (April 2022 - February 2025)
Head of After Sales Operations @ (January 2020 - March 2022)
Head Of Service Management Division @ (April 2017 - December 2019)
DGM - Customer First Planning Department @ (April 2014 - March 2017)
Head of Customer Service Planning Division @ (January 2012 - March 2014)
Regional Manager and CS Improvement Team Leader @ (January 2011 - December 2011)
Manager - Customer Service Dealer Development and Projects @ (January 2008 - December 2010)
Regional Head For South and East Zones for Customer Service Operations @ (January 2006 - December 2007)
TSM Kaizen Leader @ (January 2003 - December 2005)
Customer Service Field Representative @ (December 2000 - December 2002)
Service Engineer @ Mahindra & Mahindra Ltd (August 1997 - November 2000)
Mainak Nandi Education
National Institute of Technology Surathkal, Karnataka
Bachelor of Engineering (Mechanical)
1993-1997
Senior Secondary School Sector 10
Class 12 (PCM, Comp Sc)
1992-1993
Mainak Nandi Skills
Kaizen
Negotiation
Operational Excellence
Team Management
Customer Service
Project Planning
Microsoft Office
Logistics
Management
Toyota Production System
Leadership
Manufacturing
Customer Relationship Management Crm
Sales
Program Management
Team Building
Vehicles
Cross Functional Team Leadership
CRM
Strategy
JIT
Project Management
Research
Supply Chain Management
Engineering
Business Strategy
Product Development
Business Development
Lean Manufacturing
Operations Management
Automotive
Customer Relationship Management
Mainak Nandi Summary
Mainak Nandi, based in Solihull, GB, is currently a Global Director of Aftersales at Norton Motorcycles. Mainak Nandi brings experience from previous roles at Altigreen Propulsion Labs, Toyota Kirloskar Motor and Toyota Motor Asia. Mainak Nandi holds a 1993 - 1997 Bachelor of Engineering in Mechanical @ National Institute of Technology Surathkal, Karnataka. With a robust skill set that includes Kaizen, Negotiation, Operational Excellence, Team Management, Customer Service and more. Mainak Nandi has 2 emails and 2 mobile phone numbers on RocketReach.
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