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Maina Kio Location
Nairobi County, Kenya
Maina Kio Work
Group General Manager – Commercial Services | Emerging Markets, Growth and Expansion @ (July 2019 - Present)
Managing Partner | Start-ups, Brand Visibility, Distribution and Channel Strategy @ Spinel Consulting Group (July 2018 - June 2019)
Sales and Marketing Director | New Product Development, Relationship Management, Merger @ (April 2016 - June 2018)
Chief Sales and Marketing Officer | Mobile Money, Innovation @ (January 2014 - January 2016)
Country Director | Health Services, Customer Experience, Franchisee @ Sustainable Healthcare Foundation | Healthcare Foundation (January 2012 - June 2014)
Head of Contact Experience | Head of Customer Service @ (February 2011 - December 2011)
Deputy Director Customer Service Division @ (July 2007 - January 2011)
Maina Kio Education
Moi University
Doctor of Philosophy (Ph.D.) (Strategic Management)
2012-2016
Moi University
MBA (Strategic Management)
2004-2006
Kenyatta University
Bachelor of Arts - BA (Business Studies)
Maina Kio Skills
Call Center
Retail
VAS
Mobile Commerce
Telecommunications
Call Centers
Team Building
Negotiation
Leadership
Cross-functional Team Leadership
Team Management
Team Leadership
Budgets
Management
Project Planning
GSM
3G
Customer Service
Customer Experience
Key Account Management
Strategy
Strategic Planning
Cross Functional Team Leadership
Business Development
Training
Customer Relationship Management Crm
Sales
Business Strategy
Business Planning
Microsoft Excel
Project Management
Customer Relationship Management
Maina Kio Summary
Maina Kio, based in Nairobi County, Kenya, is currently a Group General Manager – Commercial Services | Emerging Markets, Growth and Expansion at Mitchell Cotts Freight Kenya LTD. Maina Kio brings experience from previous roles at Spinel Consulting Group, Internet Solutions Kenya, Prime Insurance Rwanda and Sustainable Healthcare Foundation | Healthcare Foundation. Maina Kio holds a 2012 - 2016 Doctor of Philosophy (Ph.D.) in Strategic Management @ Moi University. With a robust skill set that includes Call Center, Retail, VAS, Mobile Commerce, Telecommunications and more. Maina Kio has 1 emails and 3 mobile phone numbers on RocketReach.
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