Mahmudul Hoque Email & Phone Number
Growth lead : VAS and Direct Operator Billing and DOB @ Grameenphone Ltd
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Mahmudul Hoque Location
- Dhaka, BD
Mahmudul Hoque Work
- Growth lead : VAS and Direct Operator Billing and DOB @ (January 2025 - Present)
- Lead Product Manager VAS @ (February 2023 - December 2024)
- Customer Experience Lead @ (May 2018 - February 2023)
- Product and Channel Manager MyGP, Digital Channels. @ (October 2016 - May 2018)
- Product Manager Digital Channels @ (February 2016 - September 2016)
- VAS and Digital Service Product Manager, Product, Commercial. @ (June 2014 - January 2016)
- Customer Relationship Management Specialist, Product, Commercial @ (March 2011 - May 2014)
- Campaign alignment and Capacity Planning officer, CRM, Commercial. @ (November 2010 - March 2011)
- CRM Officer, Segments, Marketing. @ (October 2007 - November 2010)
- Customer Care Junior Executive @ (November 2006 - October 2007)
Mahmudul Hoque Education
- North South University, School of Business.
Masters in Business Administration (Marketing)
2010-2012 - East West University, School of Business.
Bachelor in Business Administration (Marketing & Human Resource Management)
2003-2006 - Udacity
Nano degree (UX)
2022 - The Interaction Design Foundation
(Professional education on User Experience, interaction design, Design Thinking.)
2019
Mahmudul Hoque Skills
- Stealth Marketing
- Loyalty Programs
- Customer Lifecycle Management
- Customer Service
- Customer Relationship Management
- Churn Management
- Loyalty Program Management
- Brand Management
- BTL Campaign Execution
- Siebel CRM
- SAP
- Personal Selling
- Telecommunications
- Sales
- Management
- CRM
- Project Management
- Project Planning
- Team Management
- Training
- VAS
- Customer Satisfaction
- Negotiation
- Business Strategy
- Sales Management
- Vendor Management
- Team Leadership
- Below the Line Advertising
- Business Planning
- Business Development
- Customer Experience
- Cross-functional Team Leadership
- Sales Operations
- Marketing
- Marketing Strategy
- Strategy
- Product Development
- Channel
- Market Research
- Product Marketing
- Product Management
- Call Center
- Mobile Devices
- Key Account Management
- Customer Retention
- GSM
- Siebel
- Distributed Team Management
- Segmentation
- Channel Partners
- Cross Functional Team Leadership
- Microsoft Office
- Distribution
- PowerPoint
Mahmudul Hoque Summary
- Mahmudul Hoque, based in Dhaka, BD, is currently a Growth lead : VAS and Direct Operator Billing and DOB at Grameenphone Ltd. Mahmudul Hoque brings experience from previous roles at Grameenphone Ltd. Mahmudul Hoque holds a 2010 - 2012 Masters in Business Administration in Marketing @ North South University, School of Business.. With a robust skill set that includes Stealth Marketing, Loyalty Programs, Customer Lifecycle Management, Customer Service, Customer Relationship Management and more. Mahmudul Hoque has 1 emails and 1 mobile phone numbers on RocketReach.
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