Mahmud Hasan Email
Head of Distribution @ Dutch-Bangla Bank Limited
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Mahmud Hasan Location
- Bangladesh
Mahmud Hasan Work
- Head of Distribution @ (July 2018 - Present)
- Zonal Head, Rocket, Mobile Financial Services @ (July 2016 - June 2018)
- Head of Regional Sales (B2C) @ (June 2014 - July 2016)
- Regional Customer Care Manager @ (January 2005 - May 2014)
- Deputy Manager @ (August 2001 - December 2004)
Mahmud Hasan Education
- International Islamic University Chittagong
Master of Business Administration (MBA) (Marketing and Internation Business)
2003-2004 - University of Allahabad
Post Graduation (Arts)
1998-2000 - Aligarh Muslim University, Aligarh
Graduation (Arts)
1995-1998
Mahmud Hasan Skills
- Customer Experience Management
- Customer Service
- Customer Service Operations
- Customer Experience
- Customer Lifecycle Management
- Workforce Management
- Call Centers
- Customer Retention
- VAS
- Telecommunications
- Contact Centers
- Team Management
- Channel Partners
- CRM
- IVR
- Managed Services
- Customer Satisfaction
- Sales Operations
- Team Leadership
- Business Development
- Project Planning
- Management
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- SPSS
- Quantitative Research
- Data Analysis
- Statistics
- Research
- SAS
- Market Research
- Data Mining
- Analysis
- Data Collection
- Field Work
- Science
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Visual Foxpro 5.0
- Research Design
- Statistical Modeling
- Stata
- Microsoft Office
- Customer Relationship Management
Mahmud Hasan Summary
- Mahmud Hasan, based in Bangladesh, is currently a Head of Distribution at ROCKET(MFS). Mahmud Hasan brings experience from previous roles at ROCKET(MFS), banglalink and GRAMEEN SHAKTI. Mahmud Hasan holds a 2003 - 2004 Master of Business Administration (MBA) in Marketing and Internation Business @ International Islamic University Chittagong. With a robust skill set that includes Customer Experience Management, Customer Service, Customer Service Operations, Customer Experience, Customer Lifecycle Management and more. Mahmud Hasan has 2 emails on RocketReach.
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