Mahmoud Ragab Email
Contact Center Systems Product Owner @ Destinia
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Mahmoud Ragab Location
- Madrid, ES
Mahmoud Ragab Work
- Contact Center Systems Product Owner @ (November 2018 - Present)
- Team Supervisor @ (November 2014 - November 2018)
- Customer Service Agent @ (April 2010 - October 2014)
- Tour Leader @ Aton Travel (July 2004 - June 2008)
Mahmoud Ragab Education
- Minia University
Licentiate degree (Spanish Language and Literature)
2000-2004
Mahmoud Ragab Skills
- Amadeus
- Analytical Skills
- Análisis de las necesidades
- Análisis de requisitos
- Arabic
- Asterisk
- Atención al cliente
- AutoCAD
- B2B2C
- B2C
- CSS
- Capacidad analítica
- Capacidad de análisis
- Contact Centers
- Customer Service
- Egyptian Arabic
- English
- Estrategia empresarial
- Formación continua
- Gestión de prioridades
- Gestión de proyectos
- Gestión de proyectos de programas de software
- Gestión de relaciones con clientes (CRM)
- Gestión del tiempo
- Gestión ágil de proyectos
- HTML
- Historias de usuarios
- Kanban
- Liderazgo
- Mejora continua
- Mejora de procesos
- Metodologías ágiles
- Microsoft Office
- Operaciones
- Organization Skills
- Planificación
- Planificación del sprint
- Prioritize Workload
- Pruebas funcionales
- Redmine
- Reservations
- Resolución de problemas
- Resolución de problemas mediante análisis de la causa raíz
- Software Quality Assurance
- Spanish
- Sprint Backlog
- Supervisory Skills
- Teamwork
- Toma de decisiones
- Trello
- Tourism
- Web Design
- Galileo
- Internet
- German
- Amadeus GDS
Mahmoud Ragab Summary
- Mahmoud Ragab, based in Madrid, ES, is currently a Contact Center Systems Product Owner at Destinia. Mahmoud Ragab brings experience from previous roles at Destinia and Aton Travel. Mahmoud Ragab holds a 2000 - 2004 Licentiate degree in Spanish Language and Literature @ Minia University. With a robust skill set that includes Amadeus, Analytical Skills, Análisis de las necesidades, Análisis de requisitos, Arabic and more. Mahmoud Ragab has 1 emails on RocketReach.
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