Mahmoud Hemdan Email
Information Technology Support Manager @ ADSS
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Mahmoud Hemdan Location
- United Arab Emirates
Mahmoud Hemdan Work
- Information Technology Support Manager @ (July 2024 - Present)
- Information Technology Help Desk Lead @ (May 2018 - July 2024)
- IT Executive @ (January 2013 - August 2017)
- Information Technology Consultant @ (January 2010 - February 2011)
Mahmoud Hemdan Education
- Al Ain Univesity
Bachelor’s Degree (Computer Software Engineering)
2009-2012 - Victory College in Cairo
IGSE (Literature)
2001-2004 - Al Ain University
Master of Software Engineering (ENGINEERING)
Mahmoud Hemdan Skills
- Active Directory
- Advisory Boards
- Analysis
- Banking
- Budget Management
- Business Analysis
- Business Intelligence
- CMDB
- Change Management
- Change Readiness
- Configuration Management
- Critical Thinking
- Customer Satisfaction
- Data Analysis
- Data-driven Decision Making
- Databases
- Delivery Management
- Digital Transformation
- Disaster Recovery
- ERP
- Electronic Trading
- Enterprise Architecture
- Financial Markets
- Help Desk Support
- High Availability
- ISO Standards
- IT Governance
- IT Infrastructure Design
- IT Infrastructure Management
- IT Infrastructure Operations
- IT Management
- IT Operations
- IT Risk Management
- IT Security Policies & Procedures
- IT Service Catalog
- IT Service Delivery
- IT Service Management
- IT Strategy
- IT Transformation
- ITIL
- ITIL Certified
- Incident Management
- Information Systems
- Information Technology Infrastructure
- Infrastructure
- Infrastructure Management
- Key Performance Indicators
- Knowledge Sharing
- Management
- Microsoft Azure
- Microsoft Office
- Multi-Site Operations
- Office 365
- Operational Planning
- Oracle E-Business Suite
- Presentations
- Problem Analysis
- Problem Management
- Problem Solving
- Rapid Response
- Readiness
- Remote Infrastructure Management
- Reporting
- Resource Allocation
- Responsiveness
- Risk Assessment
- Risk Management
- Service Delivery
- Service Delivery Management
- Service Desk
- Service Improvement
- Service Levels
- Service Operation
- Software Development
- Software Management
- Software Project Management
- Staff Oversight
- Strategic IT Management
- Strategic Planning
- Support Services
- System Administration
- System Configuration
- System Maintenance
- Team Leadership
- Team Management
- Technical Analysis
- Technical Operations
- Technical Support
- Ticketing Systems
- Trading Systems
- Troubleshooting
- User Training
- VMware
- VMware Infrastructure
- VMware vSphere
- Vendor Management
- Vendor Negotiation
- Visio
- Windows 10
- Workload Prioritization
- Requirements Gathering
- Business Development
- Integration
- SQL
- Customer Service
- Oracle E Business Suite
Mahmoud Hemdan Summary
- Mahmoud Hemdan, based in United Arab Emirates, is currently a Information Technology Support Manager at ADSS. Mahmoud Hemdan brings experience from previous roles at ADSS and Platinum Sustainable Development International. Mahmoud Hemdan holds a 2009 - 2012 Bachelor’s Degree in Computer Software Engineering @ Al Ain Univesity. With a robust skill set that includes Active Directory, Advisory Boards, Analysis, Banking, Budget Management and more. Mahmoud Hemdan has 1 emails on RocketReach.
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